{"id":7991,"date":"2022-06-01T08:00:00","date_gmt":"2022-06-01T15:00:00","guid":{"rendered":""},"modified":"2022-06-01T08:00:00","modified_gmt":"2022-06-01T15:00:00","slug":"salesforce-gen-z-digital-skills","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/news\/stories\/salesforce-gen-z-digital-skills\/","title":{"rendered":"Salesforce Research Shows Unexpected Skills Gap Among Gen Z Workers"},"content":{"rendered":"\n

Quick Take: A look at generational data from <\/em>Salesforce\u2019s 2022 Global Digital Skills Index<\/em><\/a> shows Gen Z individuals don\u2019t feel equipped with the digital skills needed to succeed in the workforce. The research also indicates that to capitalize on untapped Gen Z talent, businesses must prioritize training and reevaluate traditional education requirements on resumes.<\/em><\/em><\/p>\n\n\n\n

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It\u2019s shocking but true: Gen Z is the first generation that can\u2019t recall a world without the internet. Perhaps that\u2019s why they are often seen as experts when it comes to the digital world.<\/p>\n\n\n\n

Despite what other generations may believe about Gen Z, only 32%<\/a> of this digital-native generation feels very equipped with the resources to learn the digital skills needed to thrive in the current or future workforce.<\/p>\n\n\n\n

Only 32% of Gen Z feels very equipped with the resources to learn the digital skills needed to thrive.<\/p><\/blockquote>\n\n\n\n

Salesforce\u2019s initial 2022 Global Digital Skills Index<\/a> asked 23,000 workers across 19 countries about preparedness, access to learning resources, skill level, and participation in training. These latest findings highlight data from workers born between 1997 and 2002, and show that, in contrast with the surprising lack of digital readiness, Gen Z is actively seeking out education and training opportunities to conquer these technical subjects.<\/p>\n\n\n\n

And with Gen Z projected to make up 27% of the global workforce by 2025<\/a>, there is an urgent need for business leaders to reimagine their hiring and training processes.<\/p>\n\n\n\n

Gen Z struggles to navigate their careers in a digital world<\/h2>\n\n\n\n

Why does the generation known as \u2018Digital Natives\u2019 feel so behind? To start, the pandemic has shifted how in-person working environments, training, and mentoring take place. With the global workforce now in a hybrid or remote environment, Gen Z has likely had limited opportunities to learn from colleagues who can provide career guidance and teach them the workplace skills they need to thrive. <\/p>\n\n\n

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Less than one quarter of Gen Z considers themselves to be experts in coding (20%) and sustainability-focused skills (16%). They are also the only generation in Salesforce\u2019s Index to consider AI a top-five critical skill to have in the next five years (73%), recognizing its importance for the future of work*. But, only 17% of Gen Z view themselves as \u201cadvanced\u201d in AI-related digital skills.<\/p>\n\n\n\n