{"id":9041,"date":"2024-03-06T05:00:00","date_gmt":"2024-03-06T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=9041"},"modified":"2024-03-06T15:44:59","modified_gmt":"2024-03-06T15:44:59","slug":"trends-in-app-development","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/news\/stories\/trends-in-app-development\/","title":{"rendered":"How AI Is Reshaping App Development: Key Trends and Transformative Impacts"},"content":{"rendered":"\n<p>Generative AI and large language models (LLMs) are reshaping how companies build business applications for sales, customer service, marketing, commerce, IT, finance, legal, and HR teams. Behind this shift is a legion of app developers who are tapping into generative AI-powered development tools to build apps faster and augment employee experiences for the better.&nbsp;<\/p>\n\n\n\n<p>That\u2019s a big reason why <a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-it-demand-gap\" target=\"_blank\" rel=\"noreferrer noopener\">86% of IT professionals<\/a> say their jobs have become more important since the introduction of <a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/what-is-generative-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">generative AI<\/a>.<\/p>\n\n\n\n<p>Here, <a href=\"https:\/\/www.linkedin.com\/in\/alicesteinglass\" target=\"_blank\" rel=\"noreferrer noopener\">Alice Steinglass<\/a>, Salesforce\u2019s EVP &amp; General Manager, Platform, shares her thoughts on the future of AI-powered app development, the collaboration between developers and AI copilots, and more.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tSalesforce Launches Einstein 1 Studio\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p>Low-code AI tools for customizing Einstein Copilot and embedding AI into any CRM app<\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2024\/03\/06\/einstein-1-studio-news\/\" target=\"_blank\">\n\t\t\t\t<span>READ THE NEWS<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-what-are-the-top-trends-you-re-seeing-in-the-app-dev-space\"><strong>Q. What are the top trends you\u2019re seeing in the app dev space?<\/strong><\/h4>\n\n\n\n<p>AI is what every developer, CIO, and frankly, every organization is talking about. We\u2019re going to see a dramatic revolution in the kinds of apps available on the market \u2014 and how they\u2019re being built.<\/p>\n\n\n\n<p>Initially, AI was used for simple tasks like recommendation systems and voice recognition. With advancements in deep learning and Natural Language Processing (NLP), AI is now capable of helping with complex tasks such as image recognition, sentiment analysis, and predictive analytics. And with <a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/what-is-generative-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">generative AI<\/a>, we now see apps that are capable of generating highly personalized content like images, webpages, and emails customized for individual users.\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span class=\"js-twitter-inline\">It&#8217;s a dramatically new way of thinking about development, and it provides a new kind of experience for the end user.<\/span><\/p>\n<cite>Alice Steinglass, Platform EVP &amp; General Manager, Salesforce<\/cite><\/blockquote>\n\n\n\n<p>AI is also changing how we build apps \u2014 moving from click-based UIs to conversational UI, from hard-coded logic to semantic LLMs, and from limited structured data to unified data layers leveraging structured and unstructured data in decision-making.<\/p>\n\n\n\n<p>What I find so interesting about building apps with AI is the unexpected. Developers have to think of all the different scenarios that could happen \u2014 envision what kind of new workflow their end users will need. The amazing part about using a <a href=\"https:\/\/www.salesforce.com\/blog\/ai-copilot\/\" target=\"_blank\" rel=\"noreferrer noopener\">copilot<\/a> is that it&#8217;s able to generate a plan in real time at runtime for the user based on the capabilities that I give it as a developer. It&#8217;s a dramatically new way of thinking about development, and it provides a new kind of experience for the end user.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tWhat is Einstein Copilot?\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p>Einstein Copilot is a new customizable, conversational, and generative AI assistant for CRM. Unlike other AI assistants or copilots that lack adequate company data to generate useful responses, Einstein Copilot enables Salesforce customers to generate responses using their own private and trusted data, while maintaining strict data governance and without requiring expensive AI model training.<\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2024\/02\/27\/einstein-copilot-news\/\" target=\"_blank\">\n\t\t\t\t<span>Learn more<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>With AI assisting them every step of the way, experienced developers can code and build faster. And at the same time, AI can democratize the app dev space by lowering the barrier to entry and opening the door for more business users to be able to build apps themselves.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-what-is-the-single-biggest-challenge-in-using-ai-for-app-development\"><strong>Q. What is the single biggest challenge in using AI for app development?<\/strong><\/h4>\n\n\n\n<p>The AI revolution is a data revolution. Companies are struggling with vast amounts of data \u201ctrapped\u201d across <a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/connectivity-report-announcement-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\">too many apps and silos<\/a>, making it difficult to amalgamate into a single, useful dataset. With access to large quantities of data, using a hyperscale data engine like <a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/data-cloud-magic-quadrant\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s Data Cloud<\/a>, AI&#8217;s potential expands, especially when you can pair these new AI capabilities with your unstructured data.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--watercliff\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tData Cloud Is Salesforce&#039;s Fastest-Growing Organic Innovation\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/data-cloud-magic-quadrant\/\" target=\"_blank\">\n\t\t\t\t<span>Find out why<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-watercliff\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png\"\n\t\talt=\"Illustration of watercliff\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>When we talk about data, about 20% of it is structured data. This is what you would find in spreadsheets and transactional databases \u2014 names, customer information, and order details. However, the remaining 80% is unstructured data, including PDFs, emails, transcripts, and social media content. Previously, finding relevant information through this unstructured data was challenging, requiring exact keyword matches.&nbsp;<\/p>\n\n\n\n<p>With AI, we now have patterns like <a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/retrieval-augmented-generation-explained\/\" target=\"_blank\" rel=\"noreferrer noopener\">retrieval augmented generation (RAG)<\/a> that help companies retrieve and use their data, no matter where it lives, for better AI outputs.\u00a0<\/p>\n\n\n\n<p>This is transforming the way software is written and enhances the customer and employee experiences companies can offer today.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-what-does-it-take-to-build-powerful-ai-apps-nbsp\"><strong>Q. What does it take to build powerful AI apps?&nbsp;<\/strong><\/h4>\n\n\n\n<p>First, the app needs to have access to the right data and metadata. Without the necessary data, an AI app becomes nothing more than a party trick. For example, if I asked a chatbot to simply \u201cgenerate an email,\u201d the resulting email would lack contextual relevance without the required information. Who am I sending the email to? What details should be included? Gathering all of this information can be a cumbersome task for the end user.&nbsp;<\/p>\n\n\n\n<p>This is where app development plays a crucial role. As app developers, we can take the responsibility of gathering the necessary data and metadata for the user. We can identify the structured and unstructured data, as well as any relevant information, to effectively use AI in a given scenario.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/XxqXjAFm6iZsc9W6GmRt1Z.jpg\"  data-uuid=\"XxqXjAFm6iZsc9W6GmRt1Z\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-what-else-should-developers-consider-when-building-or-integrating-ai-powered-apps-in-an-enterprise\"><strong>Q. What else should developers consider when building or integrating AI-powered apps in an enterprise?<\/strong><\/h4>\n\n\n\n<p>It&#8217;s not enough to generate the perfect email \u2014 if a salesperson or customer agent has to manually copy and paste the content from somewhere else to send it, that becomes an extra step and hinders productivity. That\u2019s why it&#8217;s critically important to incorporate AI into the workflow itself. This means having AI functionalities as buttons on the page, part of the copilot, and embedded into the organization&#8217;s existing workflows.&nbsp;<\/p>\n\n\n\n<p>Additionally, the AI app should have deep integrations with the systems where actions take place. In an enterprise setting, there are often numerous systems involved, with <a href=\"https:\/\/www.mulesoft.com\/lp\/reports\/connectivity-benchmark\" target=\"_blank\" rel=\"noreferrer noopener\">over 900 different systems<\/a> being used for various tasks like creating purchase orders, checking shipping status, and placing orders. A powerful AI app not only analyzes data and provides intelligent insights, but also operates within the user&#8217;s workflow, taking real actions on their behalf. It goes beyond generating text and is capable of executing meaningful actions for the user.<\/p>\n\n\n\n<p>Salesforce\u2019s <a href=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2024\/02\/27\/einstein-copilot-news\/\" target=\"_blank\" rel=\"noreferrer noopener\">Einstein Copilot<\/a>, for example, allows companies to create custom actions leveraging their CRM data and existing workflows, APIs, and code.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-how-is-collaboration-between-developers-and-ai-copilots-shaping-the-future-of-app-development-nbsp\"><strong>Q. How is collaboration between developers and AI copilots shaping the future of app development?&nbsp;<\/strong><\/h4>\n\n\n\n<p>For experienced developers who know how to write complex code, collaboration with AI speeds up the development process. Oftentimes, there\u2019s a lot of boilerplate code that needs to be written, and one of the top requests from our developer community is test case generation with AI. This is an area where AI can truly assist. Developers can write a piece of code that is crucial for their users, and AI can provide a starting point for test cases, saving time and allowing developers to focus on making them specific to their organization.&nbsp;<\/p>\n\n\n\n<p>Secondly, collaboration with AI copilots democratizes app development by making it accessible to more people. It can help beginners get started, fill in missing information, and even explain concepts and functions. When learning new technologies, such as making an <a href=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.apexcode.meta\/apexcode\/apex_callouts.htm\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Apex callout<\/a>, AI acts as a supercharged assistant, providing guidance and support throughout the process.<\/p>\n\n\n\n<p>Lastly, AI presents an opportunity to improve the quality of the code being written, elevating the type of code that developers write and their reliability. This is just the beginning, as there is untapped potential in using AI for performance optimization, scalability, bug detection, and enhancing code reliability.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--evergreen\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tIntroducing the Data Cloud Spring \u201824 Release\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p>Data Cloud makes all enterprise data actionable in every Salesforce application and workflow<\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/data-cloud-tdx-news\" target=\"_blank\">\n\t\t\t\t<span>READ THE NEWS<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-evergreen\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png\"\n\t\talt=\"Illustration of evergreen\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-how-does-low-code-development-intersect-with-ai-and-what-are-the-implications-nbsp\"><strong>Q. How does low-code development intersect with AI and what are the implications?<\/strong>&nbsp;<\/h4>\n\n\n\n<p>Low-code developers will play an exciting role enabling actions within AI.<\/p>\n\n\n\n<p>When implementing AI in an enterprise setting, it becomes crucial to determine the places you want to embed AI capabilities and the actions that the copilot should be able to take. Low-code developers are often business users or administrators who have a closer connection to the needs of the business. This proximity allows them to collaborate with business stakeholders to understand their needs and implement AI solutions accordingly.<\/p>\n\n\n\n<p>Whether it&#8217;s sending an email, initiating a purchase order, or making an order request, low-code developers can work closely with business units to understand the specific data requirements for each action. Then, they can identify the necessary data sources and integrate them into the AI system.&nbsp;<\/p>\n\n\n\n<p>Low-code tools like Prompt Builder empower Salesforce Administrators to create, ground, test, and implement AI across experiences, apps, and workflows. And, AI can also help them build these workflows. Tools like Salesforce\u2019s <a href=\"https:\/\/blog.salesforceairesearch.com\/codegen\/\" target=\"_blank\" rel=\"noreferrer noopener\">CodeGen \u2014 a new, large-scale language model<\/a> built on the concept of conversational AI programming \u2014 allow low-code developers to deliver on the needs of the business.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-what-s-your-vision-for-the-future-of-ai-powered-app-development-nbsp\"><strong>Q. What&#8217;s your vision for the future of AI-powered app development?&nbsp;<\/strong><\/h4>\n\n\n\n<p>AI will become an integral part of every app, creating truly personalized UX that collaborates with the user to provide intelligent insights and accomplish tasks. And, multimodal input will transform how we interact with software \u2014 particularly on mobile.&nbsp;<\/p>\n\n\n\n<p>What\u2019s more, how we build these apps will change. AI-powered app development platforms will continue to get better at helping us realize our goals through code: democratizing development while also supercharging engineering productivity with more support, better testing, and higher quality code. Basically, it will let developers, admins, and architects spend more time on the fun part \u2014 creating and building \u2014 and less time looking up how a library works, debugging esoteric issues, or writing boilerplate tests. It\u2019s going to be a fun time to be a builder.<\/p>\n\n\n\n<p>As AI continues to advance, its impact on app development will become increasingly significant. From enhancing functionality to improving security measures, AI is transforming the way apps are built and experienced. With collaboration between developers and AI copilots, the democratization of AI development, and the intersection of low-code development with AI, the future of AI-powered app development looks promising.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More information:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>See all the <a href=\"https:\/\/www.salesforce.com\/au\/news\/\">latest <\/a><a href=\"https:\/\/www.salesforce.com\/news\/\" target=\"_blank\" rel=\"noreferrer noopener\">n<\/a><a href=\"https:\/\/www.salesforce.com\/news\/\">ews<\/a> from the TrailblazerDX conference<\/li>\n\n\n\n<li>Get the latest details and availability on <a href=\"https:\/\/www.salesforce.com\/einsteincopilot\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Einstein Copilot<\/a>, Salesforce\u2019s new customizable, conversational, and generative AI assistant for CRM<\/li>\n\n\n\n<li>Read how Data Cloud became Salesforce\u2019s <a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/data-cloud-magic-quadrant\" target=\"_blank\" rel=\"noreferrer noopener\">fastest-growing organic innovation\u00a0<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Generative AI and large language models (LLMs) are reshaping how companies build business applications for sales, customer service, marketing, commerce, IT, finance, legal, and HR teams. Behind this shift is a legion of app developers who are tapping into generative AI-powered development tools to build apps faster and augment employee experiences for the better.&nbsp; That\u2019s [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":9040,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[],"tags":[],"sf_content_type":[1099],"sf_theme":[1114,1115],"sf_topic":[1092,1100,1120,1102,1183,1093],"sf_product":[1147,1164,1170,1174],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1094],"sf_collection":[1524],"sf_visibility":[],"coauthors":[],"class_list":["post-9041","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_content_type-snapshots","sf_theme-artificial-intelligence","sf_theme-digital-transformation","sf_topic-artificial-intelligence","sf_topic-automation","sf_topic-customer-360","sf_topic-customer-engagement","sf_topic-data","sf_topic-digital-transformation","sf_product-appexchange","sf_product-customer-360","sf_product-data-cloud","sf_product-einstein","sf_location-global","sf_collection-tdx-2024"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How AI Is Reshaping App Development: Key Trends and Transformative Impacts - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/trends-in-app-development\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How AI Is Reshaping App Development: Key Trends and Transformative Impacts\" \/>\n<meta property=\"og:description\" content=\"Generative AI and large language models (LLMs) are reshaping how companies build business applications for sales, customer service, marketing, commerce, IT, finance, legal, and HR teams. 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