{"id":9045,"date":"2024-03-06T05:00:00","date_gmt":"2024-03-06T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=9045"},"modified":"2024-03-06T15:42:32","modified_gmt":"2024-03-06T15:42:32","slug":"ai-it-demand-gap","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-it-demand-gap\/","title":{"rendered":"AI Balancing Act: Leaders Want Speed, IT Wants Security"},"content":{"rendered":"\n

A recent survey of 600 IT professionals reveals a new mandate from their leaders: incorporate generative AI<\/a> into the technology stack \u2014 fast. IT is pushing back, raising concerns over resources, data security, and data quality. Nearly 3 in 5 IT professionals say business stakeholders hold unreasonable expectations on the speed and agility of new technology implementation. In fact, 88% of IT professionals claim they’re unable to support the deluge of AI-related requests they receive at their organization.<\/p>\n\n\n\n

Why it matters:<\/strong> We are in a productivity and efficiency revolution<\/a> with the introduction of generative AI \u2014 businesses are beginning to see productivity gains<\/a> and executives want a piece of the pie. While businesses seek to stay ahead of the competition by rapidly implementing generative AI, the investment might see diminishing returns without the proper infrastructure, resources, and partners. IT must work with their leadership to ensure that quickly integrating generative AI doesn’t mean sacrificing data security and quality.<\/p>\n\n\n\n

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Executives are understandably excited about the promise of AI \u2013 and productivity gains are a big part of that.<\/p>\nJuan Perez, EVP and Chief Information Officer<\/cite><\/blockquote>\n\n\n\n