{"id":9557,"date":"2024-04-24T05:00:00","date_gmt":"2024-04-24T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=9557"},"modified":"2024-04-25T00:12:38","modified_gmt":"2024-04-24T14:12:38","slug":"salesforce-spiff-launch","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/news\/stories\/salesforce-spiff-launch\/","title":{"rendered":"Pipeline to Paycheck: Salesforce Adds Incentive Compensation Management to Sales Cloud"},"content":{"rendered":"\n<p>Salesforce today announced the launch of Salesforce Spiff, incentive compensation management functionality built right into the world\u2019s #1 AI CRM, to automate commissions and motivate sellers. With this additional capability, <a href=\"http:\/\/www.salesforce.com\/au\/products\/sales\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Sales Cloud<\/a> provides sellers and sales leaders with a complete growth platform from pipeline to paycheck.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/salesforce-signs-definitive-agreement-to-acquire-spiff\/\" target=\"_blank\" rel=\"noreferrer noopener\">Recently acquired<\/a> by Salesforce, Spiff empowers organizations to drive more revenue by helping sales leaders manage complex incentive compensation plans and understand the many factors influencing revenue performance. The product features an intuitive user interface, real-time visibility, transparency into key financial data, in-depth analytics and reporting, and seamless integration with other Salesforce applications.<\/p>\n\n\n\n<p><strong>Why it matters: <\/strong><a href=\"https:\/\/spiff.com\/blog\/sales-compensation-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sixty-four percent of organizations report<\/a> correct quota setting as a major challenge for their sales compensation programs. As incentive-based pay is a standard piece of total compensation, with <a href=\"https:\/\/theirf.org\/research_post\/ten-things-top-performing-companies-do-differently\/\" target=\"_blank\" rel=\"noreferrer noopener\">90% of top-performing companies<\/a> using incentive programs to reward their sales associates, this hurdle runs counter to optimal sales performance and can impact organizational goals. Additionally, incentive packages vary by level and business objective. Without compensation management technology, these packages can be difficult and time-consuming to manage manually.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--watercliff\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tIncentive Compensation Management\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p>Provide sellers with real-time visibility into incentive pay to motivate peak performance.<\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/products\/incentive-compensation-management\/\" target=\"_blank\">\n\t\t\t\t<span>LEARN MORE <\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-watercliff\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png\"\n\t\talt=\"Illustration of watercliff\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p><strong>Innovation in action: <\/strong>Salesforce<strong> <\/strong>Spiff addresses these challenges by allowing sales and finance teams to automate every step of the commission process. Sales reps benefit from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Salesforce<\/strong> <strong>Spiff Commission Estimator: <\/strong>View estimated commissions and align with business objectives while building customer quotes in Sales Cloud.<\/li>\n\n\n\n<li><strong>Salesforce<\/strong> <strong>Spiff Rep Dashboards &amp; Mobile App:<\/strong> Review real-time dashboards to track commission trajectories within workflows.<\/li>\n<\/ul>\n\n\n\n<p>Commission administrators can save time and reduce administrative headaches with:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Salesforce<\/strong> <strong>Spiff Commission Designer:<\/strong> Use a low-code commission builder to visualize the potential impact of various plan amendments.<\/li>\n\n\n\n<li><strong>Salesforce<\/strong> <strong>Spiff Assistant:<\/strong> Use a conversational AI assistant to quickly and easily gain insights into sales plans, rules, and calculations. Commission admins and sales reps can get logic, error, and filter explanations as well as formula optimization in natural language, making plan building and management faster and simpler.<\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13004\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/au\/news\/stories\/agentforce-sales-chatgpt-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Agentforce-Sales-in-ChatGPT.png?w=1024\" class=\"content-card__image\" alt=\"Agentforce Sales Meets ChatGPT\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Agentforce-Sales-in-ChatGPT.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Agentforce-Sales-in-ChatGPT.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Agentforce-Sales-in-ChatGPT.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Agentforce-Sales-in-ChatGPT.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Agentforce-Sales-in-ChatGPT.png?w=264&amp;h=149 264w, 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class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/au\/news\/stories\/agentforce-sales-chatgpt-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tThe #1 AI CRM Meets ChatGPT\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t4 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"12699\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2025\/10\/08\/vonage-agentforce-data-cloud-sales-service\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/10\/Vonage-Accelerates-Agentic-Enterprise-Transformation-with-Salesforce-to-Drive-Global-Growth.png?w=1024\" class=\"content-card__image\" alt=\"Vonage Taps Salesforce Agentforce and Data Cloud for Sales and Service\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/10\/Vonage-Accelerates-Agentic-Enterprise-Transformation-with-Salesforce-to-Drive-Global-Growth.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/10\/Vonage-Accelerates-Agentic-Enterprise-Transformation-with-Salesforce-to-Drive-Global-Growth.png?w=300&amp;h=169 300w, 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678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/10\/Vonage-Accelerates-Agentic-Enterprise-Transformation-with-Salesforce-to-Drive-Global-Growth.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/10\/Vonage-Accelerates-Agentic-Enterprise-Transformation-with-Salesforce-to-Drive-Global-Growth.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/10\/Vonage-Accelerates-Agentic-Enterprise-Transformation-with-Salesforce-to-Drive-Global-Growth.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2025\/10\/08\/vonage-agentforce-data-cloud-sales-service\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tVonage Advances Agentic Enterprise Transformation with Salesforce to Lead in Customer Value Creation\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t3 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/posts\/9557\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p><strong>Salesforce perspective:<\/strong> \u201cSales leaders know the importance of compensation in driving rep behavior. The challenge these leaders face is in how to align these compensation plans to desired outcomes \u2013 all while navigating data across siloed-point solutions,\u201d said Ketan Karkhanis, EVP &amp; GM, Sales Cloud. \u201cSpiff connects what sellers want \u2013 transparent compensation \u2013 with what sales leaders want \u2013 compensation planning built into CRM that aligns behaviors to strategic outcomes.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Spiff connects what sellers want \u2013 transparent compensation \u2013 with what sales leaders want \u2013 compensation planning built into CRM that aligns behaviors to strategic outcomes.<\/p>\n<cite>Ketan Karkhanis, EVP &amp; GM, Sales Cloud<\/cite><\/blockquote>\n\n\n\n<p><strong>Reaction to the News:<\/strong> \u201cOne of our biggest challenges was getting our sales reps invested in their comp plans, so they would work harder to meet their goals. Spiff has given us the platform to showcase our investment in our culture and employees. Spiff has truly catapulted our commission program.\u201d &#8211; Lindsey Sanford, Senior Director of Sales and Marketing, RadNet<\/p>\n\n\n\n<p>&#8220;Success in the sales industry is defined by how well reps meet and exceed their quotas. Accordingly, sales organizations almost universally operate on an incentive model. With Salesforce Spiff, organizations have a simple interface to give their reps the same access to and understanding of their compensation breakdown that is provided to a salaried employee. This transparency nurtures internal trust and provides seller motivation, helping companies exceed their quotas and drive revenue for their bottom line.&#8221; &#8211; Rebecca Wettemann, Valoir<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-availability\"><strong>Availability<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salesforce Spiff will be available as an add-on for Sales Cloud customers in the coming months.&nbsp;<\/li>\n\n\n\n<li>Non-Salesforce customers will also be able to purchase the product by visiting Salesforce.com\/salesforcespiff.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More information:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn how Incentive Compensation Management can <a href=\"https:\/\/www.salesforce.com\/products\/incentive-compensation-management\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">motivate sales performance<\/a><\/li>\n\n\n\n<li>Read more about Salesforce\u2019s acquisition of <a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/salesforce-signs-definitive-agreement-to-acquire-spiff\/\" target=\"_blank\" rel=\"noreferrer noopener\">Spiff<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce today announced the launch of Salesforce Spiff, incentive compensation management functionality built right into the world\u2019s #1 AI CRM, to automate commissions and motivate sellers. With this additional capability, Sales Cloud provides sellers and sales leaders with a complete growth platform from pipeline to paycheck. Recently acquired by Salesforce, Spiff empowers organizations to drive [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":9556,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[],"tags":[],"sf_content_type":[1190],"sf_theme":[1115],"sf_topic":[1093],"sf_product":[1123],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1094],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-9557","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_content_type-news-announcements-corporate-news-announcements","sf_theme-digital-transformation","sf_topic-digital-transformation","sf_product-sales-cloud","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pipeline to Paycheck: Salesforce Adds Incentive Compensation Management to Sales Cloud - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/salesforce-spiff-launch\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pipeline to Paycheck: Salesforce Adds Incentive Compensation Management to Sales Cloud\" \/>\n<meta property=\"og:description\" content=\"Salesforce today announced the launch of Salesforce Spiff, incentive compensation management functionality built right into the world\u2019s #1 AI CRM, to automate commissions and motivate sellers. With this additional capability, Sales Cloud provides sellers and sales leaders with a complete growth platform from pipeline to paycheck. 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