Many features of Sales AI, like opportunity scoring, next steps found in call transcripts, and tracked contact relationships.

Sales AI

Sell smarter with AI for sales built directly into your CRM. Guide sellers to close faster while automating and personalising sales tasks with Einstein GPT.

Sales AI for sellers at every step of the deal.

Work smarter — not harder — with AI built directly into your CRM.

Speed up time-to-close with conversational intelligence.

Einstein Conversation Insights

Get key sales call insights to quickly move deals forward.

An alert shows that an opportunity is stalled. The call transcript shows multiple competitor mentions.

Log and transcribe calls automatically and improve rep follow through.

AI generates call transcripts and scrubs the conversation for one-click follow-up tasks, like sending a quote.

Reduce ramp time by sharing successful sales calls with new reps.

Successful sales calls are saved in collections to train other sales reps
An alert shows that an opportunity is stalled. The call transcript shows multiple competitor mentions.
AI generates call transcripts and scrubs the conversation for one-click follow-up tasks, like sending a quote.
Successful sales calls are saved in collections to train other sales reps

Make better customer connections with AI that researches for you.

Einstein Relationship Insights

Find warm intros and build relationships by learning about decision makers.

AI visually maps the connection between one specific contact and other colleagues, employers, etc.

Get key context from relevant sources across the web pulled into your CRM.

Customer data pulled into Salesforce is automatically added to existing records in a click.

Receive relevant deal info as you browse the web, no matter where you are.

A current business contact, Sandra Hampton, is mentioned in a public press release. AI notes the mention on their record.
AI visually maps the connection between one specific contact and other colleagues, employers, etc.
Customer data pulled into Salesforce is automatically added to existing records in a click.
A current business contact, Sandra Hampton, is mentioned in a public press release. AI notes the mention on their record.

Accelerate decisions and productivity with intelligence and automation.

Sales Cloud Einstein

Get the info you need to focus on the right deal at the right time.

An open opportunity gets a health score alert with factors that lead to a closed deal. The same alert says to send an email.

Keep your CRM up to date by capturing and syncing sales info automatically.

Calendar data captures past activity, like an email proposal, and suggests next steps and times for a lunch meeting.

Forecast with confidence with data-based AI-predictions and explanations.

Einstein breaks down reps rate of close, overall pipeline health, and cites the main factors that have led to current trends.
An open opportunity gets a health score alert with factors that lead to a closed deal. The same alert says to send an email.
Calendar data captures past activity, like an email proposal, and suggests next steps and times for a lunch meeting.
Einstein breaks down reps rate of close, overall pipeline health, and cites the main factors that have led to current trends.

Sales Cloud Pricing

Select your Sales Cloud edition below. Sales Cloud Unlimited edition includes our full suite of Sales AI products, right out of the box. For the others, you can easily add the products you need.

Starter

Start fast with sales, service, and email outreach.
$ 35
User / Month
AUD (billed annually)
  • Simplified Setup & Onboarding
  • Lead Management
  • Account & Opportunity Management

Professional

The CRM for sales.

$ 112
User / Month
AUD (billed annually)
  • Customisable Reports & Dashboards
  • Forecast Management
  • Quoting & Contracting

Enterprise

The CRM for sales with analytics and API.

$ 231
User / Month
AUD (billed annually)
  • Pipeline Management
  • Advanced Permissions
  • Workflow and Approvals

Unlimited

The CRM for sales with automation, AI and development support built-in.

$ 462
User / Month
AUD (billed annually)
  • Includes all capabilities
  • Premier Success Plan
  • Full and Developer Sandboxes

Get the most out of AI for sales with partner apps and experts

Accelerate revenue growth with thousands of prebuilt and consultant offerings on AppExchange. Check them out today.

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Frequently Asked Questions about Relationship Sales

AI can be used in sales to automate and optimise various sales activities, such as lead scoring, customer segmentation, personalised messaging, and sales forecasting. It enables businesses to make data-driven decisions, free up time, and improve sales effectiveness.

AI improves sales by automating repetitive tasks, providing real-time insights into customer behaviour, and generating drafts of personalised communication with customers. It also enables businesses to identify new sales opportunities and make data-driven decisions to optimise sales performance.

Artificial intelligence is changing sales by enabling businesses to automate and optimise various sales activities, from lead generation to customer retention. It is also helping businesses make data-driven decisions to improve sales performance and increase revenue.

AI in CRM refers to the use of artificial intelligence technologies, such as machine learning and natural language processing, to improve customer relationship management. It enables businesses to automate and optimise CRM activities, such as lead management, customer segmentation, and sales forecasting.

You can use AI in CRM by implementing AI-powered CRM tools that automate and optimise various CRM activities, such as lead scoring, generating personalised messaging, and customer segmentation.