Quickly gain pipeline visibility, track team performance, and uncover opportunities to grow the business using Sales Analytics, our ready-to-go analytics product for sales teams.

Deliver dynamic sales dashboards to every sales rep, on any device. Sales reps can use Activity Tracking, Benchmarking, and Account Whitespace to track performance and find new opportunities.

Once you’ve identified a new opportunity or uncovered a trend, you can quickly create a task, change a close date or share insights on any device. And you can do it all without hunting through spreadsheets or navigating disconnected BI software.

 
 

Wave for Service is the first app to bring the power of digital analytics to Service Cloud. It delivers a new level of insight, so service managers can check case trends, agent efficiency, and channel optimisation — no matter where they are.

Quickly pivot from identifying a new opportunity to creating a task, escalating a ticket, changing a close date, or sharing insights. And do it all right from your phone, without sorting spreadsheets, jump-starting legacy tools, or waiting on analysts.

 

Your customer relationships are unique, so your service team needs the right information to stay proactive and nimble. Bring all your data together to quickly diagnose problems and alleviate bottlenecks, then turn analysis into answers.

To see how Einstein Analytics can help you more efficiently track and manage your team, test drive a few dashboards, and explore real datasets.