Access critical customer data including key contacts, communication history, and more — quickly and easily with Salesforce. You’ll get a complete picture of all your customers, from insights about how to engage with them to deals they're involved in.
Use a feed of your customers’ social content to understand what they are saying about products or services. You’ll uncover valuable insights into your customers’ issues, so you can proactively provide answers.
Moving your contact management online and in the cloud enables collaboration across the organisation. Our social collaboration tools are designed for you to share insights, relevant documents, and more on every business record and contact.
Access all of the account and contact data you need to keep deals moving, from anywhere. The Salesforce1 Mobile App pulls in valuable social profile information from your accounts and contacts, giving you deep insights so you can walk into that important sales meeting with confidence.
Contact management can no longer be done effectively with spreadsheets. To succeed in today’s competitive sales landscape, you need a web-based contact management software that delivers a 360-degree view of your customers, including activity history, customer communications, internal account discussions, and even social data. With contact management software from Sales Cloud, you’ll be able to track your customers’ history from contact to contract, so you’ll be fully prepared for every meeting and every opportunity.