Say goodbye to “hold, please,” thanks to all the innovative platform features that make Service Cloud the world’s #1 customer support application. 
Deliver instantaneous and personalised support via phone, email, chat, and now, the SMS messaging app of their choice with LiveMessage.
Featured firm Gartner webinar: Why Humans Will Remain at the Core of Great Customer Service
Give agents a deeper understanding of customers, and managers a complete view of team performance with dashboards and recommendations from Einstein Analytics. 
Boost agent efficiency — and customer satisfaction — with a console that displays everything relevant to a case (even legacy system data), from any department, all in one dynamic, connected CRM solution.
Improve your field service operations with a mobile-first experience that uses Einstein AI to ensure technicians have the right tools and parts to do the job right. 
Give customers the option to help themselves with a custom, branded community that connects them to shared knowledge, helpful peers, and subject-matter experts. 
Out-of-the-box service solution for up to 5 users
$ 35
(billed annually)
Complete service CRM for teams of any size
$ 105
(billed annually)
Customisable CRM for comprehensive service
$ 210
(billed annually)
Unlimited CRM power
$ 420
(billed annually)
* All per user products require an annual contract.

Salesforce has helped us move from a product focused support model to one where the customer comes first. It’s made it easy to deliver a consistent, customer centric service experience to customers all over the world.”

Get a closer look at the ways Salesforce drives customer satisfaction with the world's #1 cloud-based customer service software.

Gartner Magic Quadrant for the CRM Customer Engagement Center, Michael Maoz, Brian Manusama, 08 May 2017.

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