Success now starts in Slack, your Digital HQ
Discover a flexible way to connect people, partners, and apps. When integrated with Salesforce Customer 360, Slack is where productivity soars and collaboration works.
Lower costs with increased productivity and seamless customer communication.
Increase efficiency with automated workflows.
Empower everyone to automate manual tasks with flexible workflows and more than 2,500 integrated apps.
Boost team performance with improved decision-making.
Make smart predictions and recommendations more actionable by putting them in the context of where work is happening.
Make better decisions with real-time data.
Quickly respond to customer demands with Data Cloud fully integrated and your customers included in your digital HQ.
26% increase in employee productivity.*
* 2022 Salesforce Success Metrics Global Highlights. A 2022 study based on 3,706 customer interviews in the U.S., Canada, UK, Germany, France, Australia, India, Singapore, Japan, and Brazil.
Everything you need to succeed, connect, and collaborate efficiently.
Unite all your teams by sharing customer insights in real time.
Digital HQ for sales
Boost productivity and win more deals.
With Slack, sales teams can:
- Close deals faster with automation and actionable insights
- Connect with customers and partners securely in real time
- Shorten cycles by bringing together the right teams, data and tools
15% average faster sales cycles*
27% increase win rate**
*Source: “The Total Economic Impact™ of Slack for Sales Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.
**Source: Salesforce FY23 Customer Success Metrics. Base: Slack Dual Users n=115-776
Digital HQ for Service
Deliver VIP service with real-time customer insights.
With Slack, service teams can:
- Enable cross-company case swarming to resolve issues faster
- Scale white-glove service for VIP customers with real-time help
- Boost productivity with automated workflows
26% decrease in case time reduction*
11% average increase in CSAT**
*Source: Case Swarming with Slack: How Salesforce Support Delivers Better, Faster Case Resolution, 2021.
**Source: “The Total Economic Impact™ of Slack for Service Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.
Digital HQ for marketing
Develop trusted relationships and accelerate growth.
With Slack, marketing teams can:
- Build loyalty by responding to data and trends in real time
- Go from idea to market faster by uniting teams
- Turn insights into impact with streamlined workflows
16% faster execution of marketing campaigns*
9% increase in revenue per campaign*
*Source: “The Total Economic Impact™ of Slack for Marketing Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.
The world’s most innovative companies trust Slack.
With Slack, we can quickly collaborate around our system of record: Salesforce. Using the two together, we’ve cut our sales cycle by 15% to 20% on average.
Account Executive, Strategic Accounts, Procore
Whether you’re a small or large organisation, executing anything from a discrete modernisation program to a digital transformation initiative, Slack is an incredibly powerful tool in the hybrid world.
Managing Partner, IBM iX Americas Leader, Customer & Experience Transformation, IBM
Slack helps streamline our administrative tasks so we cut down tremendously on response times, helping us drive better, faster outcomes and focus on the heart of any issue.
Senior Director of IT, Shipt
Slack is named a Leader in the IDC MarketScape Report.
Discover the biggest trends in collaboration and community applications to make sure you select the right vendor.
Explore resources to learn more about your digital HQ.
Find the pricing option that’s right for your company.
Whatever your business size, whatever your industry, or however you work, there’s a Slack solution that fits your needs.
Get started with Slack today.
See how easy it is to transform how you work and improve performance.