Marketing Cloud, Trailhead...
When work flows,
customer success grows.
When work flows,
customer success grows.
Salesforce and Slack have joined forces to empower every company to build their digital HQ. Now it’s easier than ever to connect customers, employees, and partners with the conversations, apps, and data that power digital workflows for an all-new way to work.
Digital HQ for Sales
Collaborate better. Close faster.
Everything you need to open up communication and grow your business is right at your fingertips. It’s never been easier to work together from anywhere.
With Slack, sales teams can:
- Engage with customers and partners securely in real time
- Boost rep productivity with automation and actionable insights
- Rally your extended team to keep deals moving forward
Digital HQ for Service
Give every customer the VIP treatment.
Connect with just the right people and information at just the right time to resolve cases faster and grow customer loyalty.
With Slack, service teams can:
- Enable cross-company case swarming to resolve problems faster
- Unite teams to rapidly respond to multi-customer incidents
- Make every agent an expert by intelligently surfacing relevant messages, files, and previously resolved issues
Digital HQ for Marketing
Turn ideas into trusted relationships.
Seamlessly accelerate marketing, maximise revenue, and grow your brand with unparalleled agility.
Now it’s easy to:
- Go from idea to in-market faster by uniting teams
- Build loyalty by responding to data and trends in real time
- Turn insights into impact with streamlined workflows
*Source: IDC, "The Business Value of Slack," 2017.
**Source: "Slack Customer Tracking Survey," April 2021.
**Source: "Slack Customer Tracking Survey," April 2021.
Digital HQ for I.T./App Development
Bring your people and software together.
Build the apps that power productivity across the organisation. Slack empowers everyone to create seamless experiences, with clicks or code.
Now it’s easy to:
- Engage users with connected apps and conversations
- Automate away costs with customisable bots and apps
- Break down silos and jumpstart cross-team collaboration
Source: “The Total Economic Impact™ of Slack for Technical Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, September 2020.
Digital HQ for Workplace
Deliver more delight.
Whether in the Fortune 500 or 500,000, Slack and Salesforce give your people a more intuitive, engaging, and productive way to work. And when teams work happy, customers feel the love.
With Slack, any team can:
- Move work forward with a common purpose and place in channels
- Speed up collaboration inside and outside your organisation
- Bring key apps and workflows right where people are engaged
* Claims and figures based on specific teams using Slack Connect at their companies. Results may vary at your organisation.
