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How CRM is changing the way SMBs operate and win customers
Our fourth edition of the SMB Trends Report revealed that during the COVID-19 pandemic growing businesses were 55% more likely than stagnant or declining businesses to have technology at the core of how they manage customer interactions. Which is why many SMBs are saying goodbye to sticky notes and hello to customer relationship management (CRM) platforms to do this.
Take a peak below to see how your sales, marketing and service teams can use a CRM to help win customers, automate tasks and grow your small business.