Small and medium businesses (SMBs) are pushing forward after a year of change. Owners and leaders have guided their businesses through an ongoing health crisis, large-scale social change, and a volatile economy. While many have suffered in the pandemic, others have seized entrepreneurial opportunities. As we see in this year’s report, many SMB leaders have successfully adjusted — and even flourished.
In the fifth edition of the “Small and Medium Business Trends” report, we share a snapshot of the latest small business trends — specifically what SMB leaders’ perceptions are today and offer insights into how these have changed.