Public Sector expert and government editor of the AFR, Tom Burton, together with the former Australian Liberal Party Politician, Hon. Christopher Pyne, and an engaging panel will explore the trends, changes and challenges that governments faced in 2020 and will continue to face across ANZ in 2021.
The speed and scale of both health and economic responses by government in 2020 highlighted the need for digitised systems that allow governments to pivot and iterate quickly. It also underlined the demand for personalised government services and clear, proactive communication from government. The question will be what institutional changes can and need to be made to ensure government continues to be a primary enabler of economic recovery in 2021 and beyond.