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Start for free.Small Business Pricing
Put the power of the #1 AI CRM to work, at a price that works for you.
Select all-in-one suites or products by role.
Choose the right Suite for your needs.
Free Suite
The free CRM for getting started. Organise leads and customers at no cost, and see what Salesforce can do for your business.
AU$
0
AUD/User/Month
(2 user licences included. No contract or credit card required.)
- Lead, Account, Contact and Opportunity Management
- Service Case Management & Simple Email Marketing
- Connected Slack Conversations
Starter Suite
The CRM with turn-key AI that already knows your business. Automate sales, marketing, and service and deliver a great customer experience without the overhead.
AU$
35
AUD/User/Month
(Starting price. Transaction fees apply. Billed monthly or annually.)
- Everything in Free plus built-in Sales Flows, Lead Routing
- Built-in Sales Flows and Lead Routeing
- Dynamic Email Marketing, Forms, and Analytics
- Secure payment links and e-commerce storefront
Pro Suite
The CRM for when your ambitions get more complex — with advanced automation, deeper customisation, and the integrations to match.
AU$
140
AUD/User/Month
(Starting price. Transaction fees apply. Billed annually. Contract required.)
- Everything in Starter plus Enhanced, Real-Time Chat
- Sales Quoting and Forecasting
- Greater Customisation, Automation+ Access to AppExchange
- Premier Support (add-on)
This page is provided for information purposes only and subject to change. Products may not be available in all markets. For product availability contact a sales representative.
Choose the product that fits your business goals.
Sales Cloud Enterprise
The more advanced CRM for sales with AI and automation to grow revenue faster.
AU$
245
AUD/User/Month
(Billed annually. Contract required. Limited Agentforce Flex Credits.)
- Advanced Pipeline Management and Forecasting
- Opportunity Scoring and Conversation Intelligence
- Unlimited Web APIs
- Agentforce**
Service Cloud Enterprise
The CRM for service with built-in AI.
AU$
245
AUD/User/Month
(Billed annually)
- AI for Customer Service
- Self-Service Help Centre
- Workflow Automation
Marketing Cloud Next Growth Edition
Grow your business with agentic marketing automation on the world's #1 CRM.
AU$
2,100
AUD/Org/Month
(Billed annually)
- Agentforce Campaign Creation
- Multi-Channel Journeys
- Forms and Landing Pages
Commerce Cloud B2B Growth Edition
For businesses selling to businesses.
Contact for Pricing
- 6 B2B Shop Fronts
- Order Management Lite
- Analytics, Automation, & Segmentation
Slack Business+
Scale with AI-powered work
AU$
23
AUD/Year
(Billed annually)
- All the Benefits of Pro
- SAML-based Single Sign-on with Critical Security Features
- Advanced AI capabilities and Salesforce Integrations
This page is provided for information purposes only and subject to change. Products may not be available in all markets. For product availability contact a sales representative.
Compare editions and top features.
Grow your business with the CRM built for small business.
You didn’t start your business to juggle spreadsheets or chase down leads. Salesforce helps small businesses stay organised, close deals, and keep customers happy — all in one place.
Find the right solution to grow your business.
Then, choose the Success Plan that's right for your business.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.
Standard Success Plan
Set your company up for success with self-guided, always-on resources.
Included in all licenses
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Find your path to AI success with the right experts and apps.
Leverage Professional Services and Salesforce Certified Partners for the expertise, agents, and apps needed to unlock your data and secure long-term AI success. Depending on your unique needs, engaging one or both can maximise your ROI.
Professional Services
Realise value quickly and become self-sufficient with Salesforce.
Partners
Connect with agents, apps, and experts to build and grow your business with AI and Salesforce.
Ready to take the next step?
Get Salesforce. Free.
Hit the ground running fast with out-of-the-box CRM tools all in one place, for free.
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Watch a demo.
See how Salesforce CRM can help your small business succeed today.
Small Business Pricing FAQs
Salesforce has different add-ons, apps and additional products to help your company stay ahead in your industry. Contact us to discuss exactly what kind of products you’re looking to add and how we can help.
We know things don’t always go according to plan and we’re here and will try our best to support. Contact us to discuss options.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you to connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licences of MuleSoft, work with our integration partners or use apps on AgentExchange. Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption and support plans to our customers. To learn more, visit Success Plans.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.
You can add products or upgrade at any time. Contact us to see what works for your business.
If a prospect wants to purchase the Starter Suite SKU, the cost is $25 USD per user per month, billed monthly or annually. There is no user maximum. All purchases are completed using Your Account.
Sales Cloud pricing varies depending on the edition, number of users and add-on products. Pricing starts at $25 USD per user per month for Starter edition. Contact us to talk about your specific business needs and use cases.
Service Cloud pricing varies depending on the edition, number of users and add-on products. Pricing starts at $25 per user per month for Starter edition. Contact us to talk about your specific business needs and use cases.
Account Engagement - Growth starts at $1,250 USD/month for up to 10,000 contacts billed annually. For more information, please review the detailed product breakdown on this page or request a call with a sales representative today.