More relationships. More return. Get more from digital.
Drive innovation and quick results with the power of Salesforce, tailored for marketing, commerce, and digital leaders.
“Salesforce supports our vision to build connected and seamless journeys across all touchpoints, so whenever you interact with MECCA you get a consistent experience.”
Customers are online more than ever — and they expect more from your digital experience.
Explore the trends shaping digital engagement this year.
80% of customers agree the experience a company provides is as important as its products or services.
Engage customers with empathy.
Sell online — from anywhere.
Grow lifelong customers with connected service.
MORE CONNECTION
Build seamless customer journeys on the world’s #1 CRM.
Move with your customers at their speed, from social to storefront, to curbside and self-service, all on a single platform.
Put your customer at the center of everything you do across your organisation. Bring everything together like only Salesforce can, in customer-obsessed interactions that move seamlessly across devices and channels. Deepen customer relationships on a single, integrated platform.
When you meet consumers where they are, you’ll differentiate your brand from the rest.
Learn how KIND Snacks connects with consumers online over subscriptions.
This year, brands offering online purchase and curbside pickup saw revenue grow 127%.*
MORE GROWTH
Foster relationships with a single source of truth for each customer.
78% of marketers say their customer engagement is data-driven.*
Connect all your data to build loyalty across personalised customer experiences.
Drive more value with relevant, personalised interactions. Capture and connect all your data for each customer, removing silos to show customers one united brand.
Data-driven accuracy delivers the right digital experience at the right time. You’ll exceed your customers’ expectations and get more return on your investment.
See how MECCA harnesses customer data to tailor each interaction.
MORE INNOVATION
Build an innovative culture and get fast time to value.
Get what you need to innovate and iterate like a startup — no matter your business size.
Speed up your response in times of change with a platform that streamlines marketing, commerce, and digital experiences. Thrive with the support of experts, and access a world-class ecosystem of partners, Trailblazers, and free on-demand learning.
Keep getting better at marketing, selling, and connecting with customers — while working from anywhere.
GE Renewable Energy launched B2B commerce in just weeks. Here’s how.
Digital marketing leaders call innovation their #1 priority.*
More Flexibility
Make your business future-proof with scalable and flexible solutions.
83% percent of marketers say their ability to meet customer expectations depends on their digital capabilities.
Be ready for anything — even record spikes in demand. Launch and revise with agility, as needed.
Trust that your marketing, ecommerce, and digital experiences are always on — even on your busiest days. Give customers 24/7 access to your brand on all their favourite channels. Enjoy 99.9% uptime to capture every opportunity. Launch sites, campaigns, communities, and apps quickly, update easily, and trust that your technology will grow as you grow.
With the flexibility to evolve and scale as often as necessary, you can be there in every moment.
See how the Pacers rapidly reframed experiences for fans staying home.
Get started with your digital journey.
Take your first steps toward continuous innovation and never-ending growth with these resources.
Report
Discover the digital trends being navigated now.
Report
Get insights from nearly 1,400 commerce leaders and 1 billion consumers and business buyers.
