SALESFORCE FOR GOVERNMENT

Modernise government service.

Together we can build a modern, agile Public Sector.

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Accelerate mission impact with AI + Data + CRM.

 

SALESFORCE FOR PUBLIC SECTOR

Get a secure, scalable platform with apps and services designed to fit your mission.

 
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Customer360
Rapidly transform the way you deliver government services. Salesforce Customer 360 provides capabilities, solutions, and products that flex to meet every need.
  • Implement immediately and see time to value and mission impact in days, not years
  • Get a significant return on investment, with research showing 169%* of total economic impact for case management solutions
  • Deliver an improved level of service to create satisfaction and build trust in government
  • Innovate to give employees the power of the latest applications, tools, insights, and capabilities
FIND YOUR SOLUTION
* Source: A 2020 commissioned study conducted by Forrester Consulting on behalf of Salesforce.
 

PUBLIC SECTOR FEATURED APPLICATION

Prepare for the future with tools to help report, track, and coordinate emergency communications.

 

PUBLIC SECTOR VERTICALS

Get trusted solutions with proven success in organisations throughout the public sector.

Launch a new program or reach your transformation goals faster with expert help every step of the way. We're here as your trusted advisor, bringing together customisable technology and proven capabilities that serve the needs of employees, citizens and agencies across Social Services, Health, Education, Transport, Defence, Energy and Environment.
 
 

PUBLIC SECTOR PRODUCTS

 

Focus on your mission, and we’ll take care of upgrades, security, and compliance.

Implement mission-ready technology with innovative cloud products created for the public sector. Our industry-leading multi-tenant platform as a service (PaaS) and software as a service (SaaS) offerings were designed to solve every need in the public sector with full regulatory compliance and robust security.
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LEARN ABOUT COMPLIANCE AND SECURITY CERTIFICATIONS
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PUBLIC SECTOR CASE STUDIES

Partnering with Salesforce has helped public sector agencies around the world to modernise and innovate.

 
Transport for NSW case studies
Victoria Department of Jobs, Precincts and Regions case studies
Christchurch City Council case studies
Bushfire Recovery Victoria case studies
From regulatory oversight, social services, contact centres, emergency response, and much more, our secure and compliant platform increases the effectiveness of organisations in any sector — all without disrupting the mission.
SEE ALL CASE STUDIES
 
 

Join us for virtual demonstrations and live events that focus on thought leadership and solutions for government agencies and the public sector.

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Explore some recent Public Sector Assets.

 
Trust Imperative 3.0: Know your customer

Report

Trust Imperative 3.0: Know your customer

Get the report
Trust Imperative 3.0: Know your customer
The APAC Government Leaders’ Book of Best Practices.

Report

The APAC Government Leaders’ Book of Best Practices

Get the Report
Government leaders' best practices
IDC InfoBrief: Next-Generation Cloud Platforms

REPORT

IDC InfoBrief: Next-Generation Cloud Platforms

Read the report
IDC InfoBrief: Next-Generation Cloud Platforms
 

Ready to learn more about Public Sector solutions?

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