iFly drives customer retention to new heights with Salesforce
iFly Downunder is the first indoor skydiving facility in Australia. Breaking into a new market and keeping customers engaged can be hard. iFLY implemented Salesforce Marketing Cloud to extend the customer’s experience past the first flight. Now, iFLY are closing the loop on the customer journey and creating the 1:1 experience that keeps customers coming back for more and taking up this new sport of indoor skydiving!