Self-Service Communities: Experience a New Benchmark for Customer Service

When today's connected customers have questions, they expect answers fast. Meet Salesforce customers who integrated self-service communities into their support processes, enabling customers to find answers, share their experiences with others, and work together to solve problems. You'll see how self-service helped them radically cut service cases and response times, and seamlessly link service with sales so everyone is on the same page for all customer interactions.