Great customer service is founded on building trusted customer relationships. But today, as support requests increase and customer expectations heighten, companies are struggling to deliver quality customer service at scale - often sacrificing the personal touch in favour of closing cases quickly. So, how can companies achieve the best of both worlds? By using the world’s #1 service platform and our latest innovations in artificial intelligence, automation, connected customer engagement, and field service to create a complete view of the customer and deliver support that is personalised, reliable, and effortless. Come along to this session to hear from our Service Trailblazers who are shaping their industries and creating best practise around customer experience.