Service: The New Age of Human-Centric Service
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Service: The New Age of Human-Centric Service

Great customer service is founded  on building trusted customer relationships. But today, as support requests  increase and customer expectations heighten, companies are struggling to  deliver quality customer service at scale - often sacrificing the personal  touch in favour of closing cases quickly. So, how can companies achieve the  best of both worlds? By using the world’s #1 service platform and our latest  innovations in artificial intelligence, automation, connected customer  engagement, and field service to create a complete view of the customer and  deliver support that is personalised, reliable, and effortless. Come along to  this session to hear from our Service Trailblazers who are shaping their  industries and creating best practise around customer experience.
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