Check out the weekly round-up of news, product tips, and social strategy posts:

TPI: The Twitter Political Index -- by Bruce Francis

Twitter political index

10 Tips to Up Your Sales Game -- by Nathan Freitas

10 tips to up your sales game

Customer Service Milestones in History [INFOGRAPHIC] -- by Alyson Stone  

Historical Customer Service

Kill the Spreadsheet and Create a Salesforce App -- by Francis Pindar            

Kill the spreadsheet
Volunteer at Dreamforce ‘12! -- by Alicia Schmidt 

Volunteer at DF12

Give Your Customers a Voice With Salesforce Ideas -- by Lauren Ingram

Salesforce ideas