The wait is over! At Dreamforce 2012, we showed you new ways to engage with your customers and colleagues. With our Winter ‘13 release, salesforce.com customers won’t have to wait long to experience our latest innovations themselves: Sandbox updates begin October 5.
See trust.salesforce.com for the timing of your scheduled Winter ‘13 update, so you can check out all the new social and mobile features, like these:
Sales Cloud: Speed your sales on any mobile device with Salesforce Touch, plus: Chatter Communities for Partners, Analytics for Collaborative Forecasts, Shared Events, and more.
Data.com: Connect and sell like never before with access to 200+ million company records from D&B; plus: Global D-U-N-S Search & Import, Customer Search Filters, and more.
Service Cloud: Deliver stellar customer service, socially, with Chatter Communities for Service, plus Communities for mobile and Facebook, Sunlight Search, Social Posts in the Case Feed, and more.
Desk.com: Provide all-in-one social, mobile service for your small and growing business with Multichannel Case Management, Self-Service, Business Insights, and more.
Marketing Cloud: Engage and connect with customers everywhere with Social Content, Social Advertising, Radian6 for iPad, and more.
Salesforce Platform: Build innovative apps and websites with Visual Workflow, Geolocation, and more.
Chatter: Extend your employee social networks with Chatter Communities, Chatter Reporting, Messenger for Desktop, Work.com Recognition in Salesforce, and more.
Work.com: Promote a results-driven, collaborative culture with Work.com Recognition, Work.com Profile in Salesforce, and more.
And we know you have lots to say about new features. That’s why we’re happy to bring the Winter ‘13 release to Facebook. With our New Features tab (now available on Mobile), you’ll be able to:
View feature images in a photo album from your desktop or mobile device (exclusive to our Facebook page).
“Like,” comment, share, tweet, and ask questions about features.
Please note that certain Winter '13 features are in pilot or are coming soon. The Winter ‘13 Release Notes include the most up-to-date information on the timing of these features. The Release Notes will continue to be the source for all new feature details, including availability and enablement. You can also download the most up-to-date version of the Release Notes from either our New Features tab on Facebook or the Release Preview page on our website.