We’re told that close, happy, mutually supportive relationships make the world go around. This holds true even for relationships between a business and its customers.
You’ve all seen how love can spark between a brand and its customers. Happy customers rave about their favorite brands to whoever will listen -- their friends and family, on Twitter, Facebook and Pinterest. They give them 5 stars in Yelp and write glowing reviews. They gladly wear their oversized t-shirts and swag. Even when the honeymoon phase is over, these customers remain loyal to their beloved brand.
Why are so many businesses having such a hard time navigating the path to their customers' hearts?
We’re here to show you how to win the love of your customers and build relationships that will stand the test of time. Here are 10 golden rules of (customer) relationship management:
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Whether you’re looking for a long term relationship or cultivating a successful business relationship with your customers; being able to nurture a relationship in just the right way is key to achieving that goal.
What do you do to show your customers you care? Share your tips and best practices in the comments below!