In a knowledge-based economy, files are the currency that moves business forward. Files are:
  • Presentations and price quotes needed to close the big opportunity
  • Technical guides and knowledge articles required to solve a case
  • Campaign briefs that tie marketing efforts together
  • Project roadmaps to outline and drive innovation for R&D

To keep your company moving at the pace of your customers, every one of your employees needs access to whatever document they need, wherever they are and whenever they need it. Enter Salesforce Files.

Salesforce Files lets you sync files directly into your business, on any device

We have made a significant, long-term investment in making files more useful to our customers. We've taken our industry-leading social collaboration tool, Chatter, and added two key capabilities. The first is called Salesforce Files sync (formerly called Chatterbox). Now, you can sync files across all of your devices while integrating them into the flow of your business.

With Salesforce Files, every file is:

  • Shared into a social feed, inviting collaboration and knowledge sharing
  • Connected to sales, service, marketing, and any business process
  • Synced across every desktop and mobile device, with updates reflected wherever that file is shared

The private beta for Salesforce Files sync allows our customers to quickly access the files they need within the flow of their everyday work, and the response has been astounding.

For example, DenMat and Kelly Services have joined the Salesforce Files private beta to move their business forward, enabling employees to share, sync and collaborate around files from any device.

But wait, there is more!

The second element of Salesforce Files was recently announced: the capability to connect files from within third party repositories to Salesforce. In certain enterprises, our customers have made long-term investments in legacy content systems like SharePoint. While employees in our customer base choose Salesforce to share, sync and make files social, IT departments continue struggling to manage and get value from disparate and difficult-to-use repositories.

What if any file, from any repository, was connected directly into their business? What if any file could look and feel like it was in Salesforce Files?

Salesforce Files helps customers drive value from their file management investments

Salesforce Files Helps CustomersIn addition to helping our customers sync, store, and share files within Salesforce, we are going to help customers drive value from their legacy investments.

For example, if a company has an instance of SharePoint 2007, employees have to navigate to a siloed repository to access any files stored there. Files are separate from the context of business, and IT administrators are unable to deliver to their employees a streamlined way to engage with this third party system. With Salesforce Files connectors, those files can connect into Salesforce where employees are choosing to engage in file sharing and collaboration.

Every file can continue to be stored in its native repository, and all related access controls are adhered to, but viewing, sharing and previewing the file is brought into the context of business.

When you combine these new technologies with our constantly-improving Files and Content products, it's clear that Salesforce is the cloud company for file sync, share and collaboration. Stay tuned for details about joining the future pilot and more innovation coming your way.

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