Today, we’re excited to announce that we are extending Salesforce CPQ for service teams. Now service reps can also provide customers with a seamless buying experience using the same configure, price, quote technology that has empowered sales organizations to close deals faster than ever.
CPQ (Configure, Price, Quote) is an integral part of the the revenue driving process for any B2B business. It’s the end-to-end process that covers the revenue side of the sales lifecycle, from the time a sales or service rep or channel reseller configures a product or service, to pricing, quote creation and execution. All too often, companies are either managing their quote process through manual tools like Excel, or running home-grown CPQ systems that are expensive to build and time-consuming to maintain, resulting in a slow or error-prone quoting process. These antiquated systems can slow productivity and deliver a poor customer experience. Yet, with a streamlined, modern CPQ system like Salesforce CPQ, all of these issues can be addressed.
By extending Salesforce CPQ, we are enabling companies to reap even more benefits from CPQ.
To learn more about what CPQ can do for your business, visit us online.
Pricing & Availability
Salesforce CPQ for Service is available to all customers with a Sales + Service edition.