The Spring '17 Release empowers everyone to be their best with amazing new innovation for Einstein and Lightning built right into the Customer Success Platform.
For sales professionals, Einstein saves reps time by guiding sales and automatically logging events, 220+ new Lightning features help reps sell faster, and Quip provides a new level of productivity with conversational documents — available right in the Lightning platform.
For service professionals, Spring '17 helps agents close cases faster with Lightning Console, Knowledge, and Case Management. Agents can deliver conversational service through messaging platforms like SMS, and with the Field Service Lightning mobile app they can deliver support from anywhere — online or off.
For marketers, the world’s leading Data Management platform, Krux, powers more personalized targeting at scale. And with the redesigned Marketing Cloud mobile app, marketers can move Lightning fast while they're on-the-go.
With over 300 new and improved features, and 94,000 points retired from the IdeaExchange, Spring '17 is jam-packed with innovation.
Here are some of our favorite features from the Spring '17 Release:
Now see every customer communication in Salesforce with Automated Activity Capture from Sales Cloud, the world's #1 sales app.
Salesforce LiveMessage: The world's #1 customer service app, Service Cloud, now empowers conversational service on the leading messaging apps.
Krux Data Management Platform: The world's leading DMP is now a part of the world's #1 marketing app, Salesforce Marketing Cloud.
Lightning Readiness Check: The #1 Enterprise App Dev Platform, App Cloud now allows you to easily assess your org's readiness to Lightning Experience with Lightning Readiness Check.
The world's #1 commerce platform now includes Mobile-First SiteGenesis (Beta). Delight shoppers with experiences designed for the mobile web.
The world's #1 community platform is introducing Audience Targeting for Pages & Groups. Personalize pages based on user profile, location, and record type.
Take action on all your action items in one go with Bulk Actions, brought to you by the Wave Analytics Cloud.
The next generation productivity suite, Quip, now includes Salesforce Sign-On. Enjoy effortless Quip account creation and access with Salesforce Sign-on for Quip.
Financial Services Cloud
Capture, manage, and visualize client relationships in one easy view with Client Relationship Mapping from the Financial Services Cloud.
Leverage seamless support from patient acquisition through enrollment with Lead to Patient Conversion, brought to you by Health Cloud.
Get exclusive apps to drive Salesforce productivity and business value with Success Plan Apps from Cloud Services.
To learn more about the Spring '17 Release, visit our website where you can view the Spring '17 Release Preview, Release Videos, Release Notes, and much more. Join our Release Readiness and Feature Adoption community to get the latest release information, answers to your questions, and interactive product discussions - all in one place. Also, be sure to visit trust.salesforce.com to learn when the Spring '17 Release will go live on your instance of Salesforce.
Blaze a trail to your customers with the Spring '17 Release.