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Companies around the world depend on Community Cloud to extend the power of Salesforce to their customers, partners, and employees. Come join us and learn how companies design, launch, and manage intelligent and connected digital experiences.

  • Service leaders will see how Communities can help them build an intelligent service help desk or a connected account portal.

  • Sales leaders will see how to propel partners, brokers, and dealers to sell smarter and faster with the world's #1 sales platform.

  • Marketing leaders will see how they can deliver a connected marketing experience across every channel and web property, through partners, and beyond.

  • IT leaders will learn how to transform their legacy intranet into an engaging, employee experience.

  • And we'll show developers of all kinds the easy ways to build custom communities with clicks or code.

Keynote: Move at the Speed of Lightning with Community Cloud

Grab your coffee and get fueled up for the Community Cloud keynote. We are hitting the road with Ducati, showing how the company empowers its partners to supercharge sales. We'll travel across the world with the Bill & Melinda Gates Foundation to see how it connects thought leaders from every corner of the planet to transform higher education. And we'll see how Farmers Insurance creates an engaging customer experience for every policyholder. And of course, Salesforce Einstein will be joining us the whole time.

Plus, we will give a sneak peek into the future, and we'll launch new features to transform your business. Join us on Monday at 1:00 p.m. in Moscone West.

When: Monday, November 6, 2017, at 1:00 p.m.

Community Cloud Lodge

You'll find Community Cloud across Dreamforce, supercharging sales, service, and marketing. We'll be in the IT Lodge, Einstein Zone, Lightning Zone, and with sales, service, and marketing.

We'll also have a Community Cloud Lodge to help you dive deep into the product and get the answers you need. Expect interactive experiences, learn from product experts, get hands-on, and experience what other customers have built. This is a great spot to refuel and recharge while connecting with other Community Cloud enthusiasts from around the world.

Community Cloud Lodge: 667 Mission Street (between New Montgomery St. and 3rd St.)

Lightning Bolt Across Dreamforce

Lightning Bolt allows customers and partners to package their Communities- including components, apps, design, and processes - into a reusable template. An ecosystem of partners have created Lightning Bolt solutions for every industry, helping you get started faster than ever.

Where can you see these industry solutions?

  • Head to the Lightning Zone to see what's possible with the Lightning Community Builder, or check out Lightning Bolt solutions built specifically for healthcare, financial services, manufacturing, retail and more.

  • See Lightning Bolt in action in the Community Cloud and industry lodges.

  • Join us for industry-specific sessions to check the latest innovation, best practices, and use cases.

Community Cloud Sessions

There will be 50+ Community Cloud sessions to choose from. Here is an exclusive sneak peek of a few exciting sessions that can't be missed:

Community Cloud Roadmap and Vision

This is the session where we reveal what's next for Community Cloud in 2018. This is the one for all you innovators out there. We'll elaborate on how we are leading the way in deploying next-gen portals, communities, and customer-facing websites that are fast, scalable, intelligent, and beautiful.

Community Cloud Digital Experience Platform

In this session, you'll see the power of the platform come to life. We'll show you how easy it is to build and launch a visually stunning, personalized, and intelligent CRM experience in the Lightning Community Builder. We'll also demo features like Audience Personalization and Targeting and CMS Connect.

Out with the Old, in with the New. Reimagine the Intranet.

Organizations of all shapes and sizes are hindered by complex structures that make it hard to innovate. Come hear from Salesforce customers who have turned around their organizations with a social, mobile intranet with Salesforce.

Best Practices to Setup and Deploy Sales Cloud PRM (1)

Sales Cloud PRM makes it easy to personalize the tools and information partners need to sell smarter and faster. Attendees will learn how to setup and deploy the suite of out-of-the-box PRM functionality including Partner Programs and Levels, MDF/Co-op, and Lead Distribution built natively in this turnkey app. And Appinium will demonstrate how you can leverage its AI-powered video management and learning engagement all in a suite of Lightning components to onboard your partners better and faster than ever.

Modernize the Customer Experience with Connected Portals

Delivering a first-rate customer experience requires creating an online experience that seamlessly connects customers to the information and business process they need most to be successful. Please join us to see how Salesforce customers create beautifully branded, mobile portals that effortlessly connect customers with the tools and information they need most.

Dreamforce is the ultimate family reunion for all of our Community Cloud customers and members — there are 200 million of you out there. If you're a customer who has a community you've built or are a member of a community, come by and say hi, and tell us about your experience. We are also excited to meet the attendees who are interested and want to learn more. Again, you can find us everywhere at Dreamforce. Just ask for the Community Cloud demo, session, or lodge, and you can't go wrong.