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The Customer Success Expo is the epicenter of learning and innovation. Meet Salesforce product experts, test drive thousands of customer success solutions, and get to know hundreds of partners offering innovative ways to help you transform your business and create the happiest customers in the world. This is a learning experience you don’t want to miss. Learn how to amplify the power of Salesforce with innovative partner solutions. Meet more than 400 Salesforce partners who’ve built thousands of solutions that easily integrate with Salesforce and increase its power. Check out some of our top partners, and learn how you can get to know them at Dreamforce!  

 

Acumen

Acumen Solutions is thrilled to be a Titanium Sponsor of Dreamforce 2017. With this year being our largest presence to date, we are extremely excited to showcase our partnerships and capabilities on a larger scale and to a wider audience. This year, Acumen Solutions will be hosting booths at the Customer Success Expo, Salesforce.org Campground, and Developer Forest. We hope that you will stop by and meet our team! Additionally, look out for our sessions in the Agenda Builder which will give you the opportunity hear firsthand about the work we do with our clients such as Samsung, MARS Drinks, and AARP.

We are excited to share that we have partnered with MARS Drinks to transform our booth (#801) into the “break room of the future.” We hope this will serve as a space for attendees to not only meet and interact with our team, but also to relax and recharge. At our booth, you’ll have the chance to enjoy a virtual reality game that can take you to your favorite vacation destination, or test out our one-of-a-kind smart notice board and learn more about our solutions and services. It wouldn’t be a great break room without caffeine - so grab a cup of MARS Drinks coffee or tea and relax while talking to one of our team members. We hope to see you there!

Author bio:

Ms. Stanley is the Managing Director of Acumen Solutions’ Global Services. She is responsible for developing and delivering the company’s enterprise cloud transformation solutions to its customers. Ms. Stanley has 20 years of experience as a management consultant focusing on achieving better business outcomes using innovative information technologies and practices.

 

Appirio

Appirio was born in the Salesforce ecosystem, and for over a decade, we’ve been helping companies unlock the power of every Salesforce Cloud to create great experiences for customers and workers. We’re bringing our expertise to Dreamforce ‘17, with developer and admin sessions that will leave attendees with solid strategies and tips to put into action. They include:

  • Creating a Heroku Canvas App using the Lightning Design System

  • Hacking the Salesforce Console

  • Path, Not Just for Opportunities Anymore

  • Scripting DX: Using Build Tools to Automate Your Development

  • You Can't Ignore Me Anymore! 3 Features That Suddenly Matter to Admins in LEX

  • Configuring Permission Sets: Tips and Tricks on Advance Assignment Techniques

From exclusive meeting spaces to a legendary afterparty — we’re bringing a Different Experience to Dreamforce ‘17. Stop by and chat with our Salesforce gurus at booth #1615 in Moscone South … and grab some swag! 

 

Author Bio:

Nicole Klemp is the Content Marketing Manager at Appirio, a Wipro Company, a Salesforce Global Strategic Partner.

 

PwC

“Digital” is seen as a key differentiator for driving business value, but the truth remains that 85% of digital transformations fail!   Wonder why? Join PwC at #DF 17 to find out.  As proud Titanium sponsor of this year’s event, our thought leaders will be sharing best practices to help conference attendees “get digital right.”  We’re creating an experience worth talking about - showcasing our most innovative digital projects, starting with our super session on Monday, November 6th, featuring United Airlines.  You won’t want to miss this session as we highlight how PwC & United partnered together to re-imagine the corporate travel experience.  We’re serving up insights that speak directly to the minds of CEOs, as the exclusive founding sponsor of Marc Benioff’s Fortune CEO Series; sharing insights from our CEO survey with some of the world’s leading decision makers. In the PwC booth, #314, we’re talking about the power of pushing boundaries on our interactive whiteboard. Stop by, share your story with us and you could win an Apple Airpod. Visit www.pwc.com/us/dreamforce17 for more information on what we have in store. While most "get digital" few "get digital right.” We’re looking forward to connecting with you at Dreamforce 2017!

Author Bio:

Vicky Wells is the Marketing Leader for PwC’s Salesforce Alliance and has 13+ years of experience driving successful marketing programs.

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Talkdesk 

Dreamforce 2017 is approaching quickly and we couldn’t be more excited about a chance to participate in this year’s activities. We’ll be a Titanium sponsor of this year’s event, which affords us a fantastic opportunity to showcase how our next-generation cloud-based contact center platform can take any company’s customer conversations to the next level.

There’s a lot going on at Dreamforce and Talkdesk will be part of all of it. Here’s a list of some of the highlights of Talkdesk’s involvement at this year’s event:

Drive away in a Porsche Cayman

The best reason to engage with Talkdesk at Dreamforce is to learn more about what you can do for your customers, but it doesn’t hurt that the more you interact, the better your chances are of winning our grand prize - a new Porsche Cayman.

For each Talkdesk activity (attending a session, visiting our booth, meeting) that you participate in, you’ll receive an entry into our grand prize drawing. This means that the more you engage with Talkdesk, the more likely you are to win the car. We view it as a win/win for you and your customers.

Our Booth

Talkdesk will be right in the middle of the action at this year’s Customer Success Expo. Join us at Booth 817 to get a free demonstration of how our industry-leading contact center software works and how your customers can benefit from it. We’ll show you how simple it is to set up Talkdesk and customize it to meet the needs of your specific callers.

We’ll be staffing the booth with our best contact center experts throughout the entire event, so make sure to come by our booth to get some practical tips on improving your customer interactions. You can also pick up some cool Talkdesk merchandise to take back home!

Our Lounge

We’re turning Tropisueno into the VIP Talkdesk Lounge for the week of Dreamforce. Located just minutes from the Moscone Center, the lounge will give Dreamforce attendees a chance to relax with some refreshments and meet with a Talkdesk expert to discuss a few ways to improve their interactions with customers.

The best way to secure a time slot at the Talkdesk Lounge is to request a meeting, but we’re also hosting open happy hours every night of Dreamforce. Attendance is limited in this area, so if you’re interested in meeting with us, register now and reserve your spot.

Sessions

Talkdesk will be hosting a total of five sessions at Dreamforce this year, headlined by our COO Gadi Shamia presenting “5 Crazy Ideas for Transforming Your Contact Center.” We’ll also be hosting four other sessions full of customers who are using Talkdesk to transform their sales and support operations. You’ll hear stories from companies like Peloton, HotelTonight and Caviar about why they decided to use Talkdesk’s contact center platform and what benefits they’ve seen.

Author Bio:

Adam Bonefeste is the Content Marketing Lead at Talkdesk