Peer-to-peer business solutions review platform G2 Crowd just issued its latest CPQ software report, highlighting the best Configure, Price, Quote products for business professionals. We’re happy to announce that Salesforce CPQ has been named the leader, with the highest combined score for customer satisfaction and market presence.
Their report compares 20 Configure, Price, Quote products to help purchasers with their CPQ selection process. The Grid™ is created from G2 Crowd’s software review platform, factoring in customer satisfaction as reported by authenticated users as well as vendor market presence as determined by social and public data in order to rank products.
According to the report, Salesforce CPQ has been named a leader because of high customer satisfaction scores and large market presence. 91% of users rated us 4 or 5 stars, 83% of users believe we are headed in the right direction, and users said that they would be likely to recommend Salesforce for their CPQ solution at a rate of 84%.
When looking at vendors, Salesforce was the clear market presence leader—receiving a score of 68. That score well outplaced the scores of other similar solutions, including Apttus CPQ at 62, Oracle CPQ Cloud (BigMachines) at 59, and CallidusCloud CPQ at 43. And when looking at the sheer number of reviews received, we blew past the competition with 200, which is more than 75% above the nearest product. This tells us that not only do users enjoy our solution, but they go out of their way to let the world know.
We also ranked above our competitors in functional areas including meeting requirements, ease of doing business, quality of support, and ease of use.
Salesforce CPQ automates the process from quote to cash, so sales can close business faster. We help eliminate operational inefficiencies and revenue leakage so you can maximize growth. We hit the ground running when the solution was first released and we work hard to earn our customers’ trust every day. It’s a blessing to see that the work is paying off. It doesn’t stop though! You can rest assured that we aim to stay on top of the list and get even better in the future.
To see user reviews and why we rank as the leader in G2 Crowd’s Fall 2017 Grid for CPQ, you can view the full report here.