Few parts of our lives remain “unconnected” by the Internet of Things (IoT). Billions of chips and sensors are streaming data from our phones, homes, bodies and more. By 2020, the digital universe will contain nearly as many digital bits as there are stars in the physical universe.
We launched Salesforce IoT with a mission to connect this vast digital world to Salesforce, empowering any business to know and connect in a deeper way with the customer behind every device, sensor and application. We saw a future where businesses of all sizes could collect data at IoT scale, trigger actions with real-time rules and use the power of Salesforce to proactively engage with customers.
Today, with the launch of our new Salesforce IoT Explorer Edition, we’re able to make that future a reality. Many businesses struggle with the prohibitive cost in time, talent and money of turning IoT data into actionable information. A platform service available to any customer, Salesforce IoT Explorer Edition is designed to remove those barriers and empower anyone to harness IoT data to build, iterate and deploy proactive sales, service or marketing business processes.
Here’s how Salesforce IoT Explorer Edition works:
We’re already seeing amazing use cases. For example Emerson, the world’s leading provider of climate solutions, is empowering its network of connected heater and air conditioning installers to deliver proactive service based on real-time diagnostics. And sales teams at Schneider Electric, a Fortune 500 leader in energy management and automation, are now driving targeted sales campaigns that anticipate a customer’s next purchase as informed by the performance capacity of existing electrical equipment.
Thank you very much to our pilot customers, including Emerson Climate Technologies, Schneider Electric, Lippert Components and Rehrig Pacific, who rode along with us to bring Salesforce IoT Explorer Edition to life.
For a deeper look into the features of Salesforce IoT, we’ll also be hosting a webinar October 19 at 11 a.m. PT. We’d love to see you there.
Salesforce IoT Explorer Edition is expected to be generally available on October 17, 2017 as a platform service add-on to any Salesforce Cloud.