As customers come to expect more personalized, always-on, and intelligent experiences, there's a new imperative for every organization to build a complete view of their customers. Today's reality is that customer data lives across multiple applications — from CRM to ERP to collaboration — and across channels and devices. Companies need to connect distributed repositories of data and build new systems that capture connected data in motion, making them more context-aware, intelligent, predictive, and real-time.
To meet these needs, Salesforce is excited to announce Salesforce Connect, our expanded set of integration services Salesforce Connect includes three core capabilities:
Our recent launch of Salesforce myIoT demonstrates the power of Salesforce Connect. myIoT is powered by Platform Events as a high-scale event ingest engine to support IoT tightly integrated into the Salesforce Platform for proactive customer experiences.
To hear more about the new Salesforce Connect, join us in-person or online at the Salesforce Platform Keynote at Dreamforce: