When we launched Trailhead, Salesforce’s gamified, online learning platform, we set out on a mission to empower anyone to skill-up for a job in the thriving Salesforce economy. Our Trailblazer Community has been unstoppable, earning 4 million badges and completing 15 million challenges that represent the skills needed to thrive in the Fourth Industrial Revolution. Today, Salesforce is extending the power of Trailhead to our customer Trailblazers.
As technology continues to evolve at a rapid pace, every job is being redefined with new skills needed to succeed — companies are struggling to keep up. Continuous learning is more critical than ever to keep pace with rapid technology changes. Old, static, corporate learning techniques and tools simply won’t cut it.
That is why we are so thrilled to introduce myTrailhead, the new modern continuous learning platform. With myTrailhead, Salesforce is extending the Trailhead platform to enable companies to customize the learning environment with their own content and branding, from custom onboarding trails to company-specific enablement skills. myTrailhead reinvents corporate learning and enablement at every step of an employee's career journey—empowering organizations with tools needed to make learning customizable, fun and at the center of their business. Now, companies will be able to move from disparate learning tools—FAQs, slide decks and static manuals—to a single modern platform for all corporate learning.
Check it out in action.
myTrailhead transforms traditional corporate learning by bringing together a number of new and existing features including:
Trail Maker is a guided setup tool that will enable companies to create private learning content for their employees customized with their own brand—in just a few clicks. With Trail Maker, companies can write and create their own materials or customize the pre-curated library of public Trailhead content. Now, companies can build customized employee content for sales enablement, best practices for customer service agents, onboarding for new hires and more.
Trailhead Profile is a complete view of an employee's skills and expertise. The profile showcases the Trailhead badges earned, points accumulated and skills learned. Rewards and ranks gamify learning and career advancement. When employees want to switch roles or take on a special project at a company, managers will have a complete view of their skill set to help recruit internally.
Trail Mixer enables employees to build and share a collection of custom learning paths called Trailmixes. Trailmixes can be created from public Trailhead content, custom content built on the platform or external content such as videos or slide presentations. For example, to onboard a sales rep, managers must provide an overview of the sales cycle and train them on logging opportunities and account activities and running reports. With Trail Mixer, managers will be able to create one Trailmix that consolidates all relevant onboarding materials, both within and outside of Trailhead, that a rep would need to get up and running in this role.
Trail Tracker is an app that motivates employees with gamified leaderboards and enables managers to assign and track personalized learning across their organization. For example, a department leader can assign a mandatory Management 101 training to all new managers and track to see which of them has completed the course. Once complete, the new manager will be awarded with a badge, showcasing their competency right on their profile. As they continue to earn badges and reach milestones, a leaderboard showcases where they rank amongst their peers.
Trail Checker rates and rewards learning by allowing companies to build interactive challenges designed to assess skills—including stand-and-deliver, quizzes and hands-on challenges. For example, a customer service lead can certify service reps for a call center by having each rep use the stand-and-deliver assessment tool to record and upload a simulated role-play video, scoring the presentation and awarding a badge directly on the rep’s myTrailhead profile if they pass.
It is time for corporate learning to be customized and fun! Check out trailhead.com/myTrailhead to learn how you can empower your employees and in the meantime, explore Trailhead, blaze a trail and learn on a new skill.