At Salesforce, we pride ourselves on delivering amazing product innovation with 3 major releases per year. Each release is packed with new features and functionality across our portfolio of products, and our Spring ‘18 Release is no different!
Spring '18 retired over 111,000 points of customer-initiated ideas from the IdeaExchange, and is packed with over 300 innovations that can fundamentally transform the customer experience with more personalization, enhanced productivity, and expanded data privacy features across the platform.
For sales professionals, Spring '18 provides greater productivity benefits with Lightning Dialer Call Monitoring and Macros in the Lightning Sales Console. And now with Einstein Forecasting (beta), trade guesswork for accurate forecasts at the rep, team, and company level, enabling your teams to work smarter and faster in Sales Cloud.
For service professionals, Spring '18 brings you more productivity and customization features than ever before. Save valuable time with features like Quick Actions in Lightning experience and New Workspace components, letting your reps focus on more important tasks. And with more Field Service Lightning capabilities, ensure your field reps have all the information they need from anywhere at anytime.
For marketers, Spring '18 helps customers get smarter about targeting the right customers. With features like new Journey Templates and Journey Builder Advertising, be confident about not only creating the right journeys, but also easily combining email, mobile, and Facebook advertising directly into them.
For IT professionals, expanded Lightning features in Winter ‘18 help Admins and Developers quickly and easily build and collaborate throughout the Salesforce Platform. With new Lightning productivity features combined with intelligence features from Einstein Analytics, rest assured you're using the smartest and most productive platform in the market. Finally, trust remains our #1 value as we have prioritized new General Data Protection Regulation compliances across the entire Salesforce platform.
To learn more:
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