You read that right. Connections is not just for marketers anymore. This year, Service Cloud will be front and center at the B2C event for customer experience and service leaders.

It’s just a few short weeks away, and you won’t want to miss the latest service innovations and thought leaders at this breakthrough event. Here’s a taste of just some of the things to do at this year’s Connections:


Connect with new ideas at the Service Cloud keynote featuring Marriott.

Join us to learn how Marriott leaders are blazing trails to connect service with every part of their business with the world’s #1 customer service platform. You’ll see firsthand how they use every interaction with their customers to deliver a more personalized experience, create surprise and delight — and nurture long-lasting customer relationships.  


Connect with leading-edge service skills at 30 sessions.

Be among the first to see our latest product innovations and learn how to use AI-powered service to gain a competitive advantage and grow your brand. Then walk away with best practices in digital, multichannel customer engagement, and get an actionable strategy to evolve self-service to adapt to the rapidly changing needs of today’s customers.


Connect with the future of customer service at our leadership panel.

Join Trailblazers from major brands who will talk about why they put service in the center of their business and how this helped turn customer service from a cost center into a growth engine.  


Connect with other customer experience and service professionals.

It’s a great chance to meet and mingle with your peers, share ideas, and have some fun. And the Service Cloud booth is where it’s all happening.


Join us in Chicago on Tuesday, June 12 through Thursday, June 14 at Connections.

Register today for three days of learning, networking, and lots of surprises. And stay tuned for more details on must-attend Service Cloud activities.