Home

Can you feel it? It's almost time for Connections, the customer engagement event of the year. It's no secret that Connections is massive. We pack a LOT into those three days in downtown Chicago. Navigating Connections can feel like a puzzle, but fear not! We're here to help with six essential tips for navigating the Connections campus:

 

Tip 1: Check out our maps

Salesforce Connections Campus Map from Dreamforce

 

 

Tip 2: Get to where you need to go

 

When it comes to transportation, most attendee hotels will have shuttle service to and from McCormick Place, where the event is taking place. Be sure to check the Connections shuttle schedule in your hotel lobby for specific route information and frequency, as it varies each day.

Note: Kimpton Allegro, The Drake, The Ritz-Carlton, and The Peninsula Chicago are not included on the hotel shuttle route. Shuttle pickup for the Virgin Hotel Chicago will be at the Hyatt Regency Chicago.

 

Shuttle Hours of Operation:

Tuesday, June 12 7:30 a.m.–8:00 p.m.

Wednesday, June 13 7:00 a.m.–6:00 p.m. & 7:00 p.m.–12:00 a.m.

Thursday, June 14 7:30 a.m.–3:30 p.m.

 

Tip 3: Find out what's going on, and where!

Have a specific product you're interested in getting to know more about? We know that feeling! Get to know a plethora of Salesforce solutions, tailored to you and your needs at Connections. The following stations, lounges, and lodges are in McCormick Place West.

McCormick Place West, 190 Rooms

Retail & Consumer Goods Station, W192a, McCormick Place West

Marketing Cloud Lodge, W192b, McCormick Place West

Financial Services Station, W192c, McCormick Place West

HLS Meeting Room, W193a, McCormick Place West

Salesforce.org Lodge, W193b, McCormick Place West

Partner Station, W194a, McCormick Place West

Commerce Cloud Lodge, W194b, McCormick Place West

Customer Advocate Lounge, 270 Degrees Restaurant, McCormick Place West

 

Tip 4: Find out when and where to pick up your badge or your free Expo+ pass

 

Badge pickup is available at McCormick Place West, Level 1, during the following hours:

Monday, June 11 9:00 a.m.–7:00 p.m.

Tuesday, June 12 8:00 a.m.–7:00 p.m.

Wednesday, June 13 7:30 a.m.–5:00 p.m.

Thursday, June 14 8:00 a.m.–3:00 p.m.

 

Badge pickup for Free Expo+ attendees is available at McCormick Place West during the following hours:

Wednesday, June 13 7:30 a.m.–5:00 p.m.

Thursday, June 14 8:00 a.m.–3:00 p.m.

 

Quest Prize Pickup is available at the Trading Post located in Customer Success Expo:

Tuesday, June 12 12:00 p.m.–7:00 p.m.

Wednesday, June 13 8:30 a.m.–5:00 p.m.

Thursday, June 14 9:00 a.m.–2:00 p.m.

 

Tip 5: Know where to go for Parent's Rooms and gender-neutral bathrooms

 

In an effort to provide a welcoming environment for all Connections attendees, we have provided several dedicated Parent's Rooms locations and gender neutral bathrooms.

 

Parent's Rooms

The Parent's Room is a private space where lactating individuals are welcome to pump. Exact locations and hours are:

McCormick Place West, Level 1

Tuesday, June 12 8:00 a.m.–7:00 p.m.

Wednesday, June 13 7:30 a.m.–5:00 p.m.

Thursday, June 14 8:00 a.m.–3:00 p.m.

 

Gender Neutral Bathrooms

Gender neutral restrooms are located throughout McCormick Place West. A gender-neutral restroom is located at Wintrust Arena, behind the main stage. Attendees will have access to this gender-neutral bathroom during The Party at Connections.

 

Tip 6: Coat Check, First Aid, Lost & Found, and Accessibility

 

Be super prepared! Know where you can check your coat, where you should go if you're not feeling well, and where to go if you lose something!

 

Coat Check

McCormick Place West, Level 1

Tuesday, June 12 8:00 a.m.–8:00 p.m.

Wednesday, June 13 7:30 a.m.–6:00 p.m.

Thursday, June 14 8:00 a.m.–3:30 p.m.

 

First Aid, Lost & Found, Accessibility

McCormick Place West, Level 1, Information Desk