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How is it possible that Connections 2018 is nearly over? Time flies way too fast these days! But don't worry, there are still plenty of amazing things to do today. Plan for a strong finish by making the most out of your last day here.

 

And even if you're not here with us, you can still get in on the fun! Tune into Salesforce LIVE for a live stream of today's top moments.

 

Final drum roll, please! Here are the things you must not miss on Thursday, June 14:

 

Get the “swag of your dreams” at the Customer Success Expo

 

9:00 a.m. – 2:00 p.m., Hall F

 

See someone wearing a cool t-shirt? Want that cute sticker for your laptop? Take a final lap around the Customer Success Expo to visit with the companies you’ve seen at Connections and, more importantly, to get a lot of cool swag!

 

Service Cloud Keynote: Transform Your Customer Experience

 

10:00 a.m. - 10:40 a.m., Skyline Ballroom

 

Customers are more connected than ever. Service organizations must respond by delivering results that move customers from transactions to transformation — through connected, intelligent, personalized, and scalable experiences. See the latest Service Cloud innovations — Einstein Bots, Service for Commerce, and the next generation of digital engagement — and learn how Trailblazers like Marriott and DoorDash are using the No. 1 B2C and B2B Service Platform to drive lasting customer loyalty.

 

Success Cloud Spotlight: Camping World's Trail to Transformation

 

11:00 a.m. - 11:30 a.m., Super Session Room W184

 

Connect with your customers wherever they are and create a competitive advantage while you're at it! Hear from Brenda Outler, National Director of e-Commerce and John Lay, VP of IT Applications and 4x Certified MVP at Camping World, to learn how the company has created a unified customer experience around the RV buying journey by seamlessly connecting sales, service, and marketing teams with the help of the Salesforce Success Cloud.

 

Marketing Cloud Keynote: Intelligent Marketing for the Empowered Consumer

 

11:30 a.m. - 12:10 p.m., Skyline Ballroom

 

Join Liam Doyle, Salesforce SVP of Marketing Cloud, along with Trailblazers from Ticketmaster and Ducati, along with other Salesforce Product Marketing leaders, Robert Begg and Meghann York, to see how the No. 1 marketing platform enables intelligent marketing that drives growth for the world’s most valuable brands. Salesforce can now help you personalize every customer interaction across marketing, commerce, sales, and service. This must-see keynote not only will give you an opportunity to connect with fellow Trailblazers, but also will provide you with new insights to build your brands and win the hearts, minds, and loyalty of your consumers.

 

Closing Keynote: Women's Equality Trailblazer Series with Kerry Washington

 

1:30 p.m. - 2:15 p.m., Skyline Ballroom

 

Trailblazing Women break barriers every day, leading us all on the path to equality. Kerry Washington is fearlessly blazing that trail. A celebrated actress from ABC’s award-winning series Scandal, Kerry has taken her activism from the small screen to the real world — and even to the White House. A long-time advocate for equal pay, gender equality, and immigration reform, Kerry will share her insights and experiences to inspire, motivate, excite, and encourage you to blaze your own trail to equality. If there's one thing you do today, this must be it! 

 

On behalf of the entire team here at Salesforce, we'd like to thank you for joining us for the digital marketing, commerce, and customer service event of the year! No matter if you joined us from afar or in-person in Chicago, you can keep the conversation going on social media with the hashtag #CNX18