While 63% of millennials and 58% of Gen X consumers are willing to provide personal data to companies in exchange for personalized offers and discounts, those companies still have to follow regulations governing that data. The General Data Protection Regulation (GDPR) that takes effect on May 25th...
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Salesforce was designed to make your team more productive, but is your team inadvertently getting in its own way?
In Part 1 of this blog series, we looked at how avoiding risk, being careful with complexity, and controlling change management can help keep your org on track and maximize efficiency...
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Customer expectations are skyrocketing, and it’s changing what it means to be a successful businessperson in any role. Today, we live in an instantaneous world, but also one in which tailored, consultative experiences built on strong relationships are table stakes. How can sales reps meet these...
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Robin Bordoli is Chief Executive Officer of leading machine learning company, Figure Eight. He has spent the past two decades helping high-growth technology companies launch and scale platforms and products into rapidly transforming markets. Here, he gives a glimpse of what a workforce...
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We’ve been on a journey from the company’s humble beginnings in a small San Francisco apartment to over 30,000 employees globally today - and now, we’re excited to celebrate the official grand opening of Salesforce Tower. Proudly standing 61-stories high and the tallest office building west of...
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On June 12-14, thousands of retailers will gather in Chicago for Connections to explore emerging trends and obtain practical guidance on how to market, sell, and serve their shoppers.
Salesforce Connections, dubbed the “consumer engagement event of the year,” is where retail professionals can...
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This month, the Salesforce Success Cloud launches a new technical expert service called, Technical Account Manager, or "TAM" for short. A TAM is for customers using Salesforce in complex multi-org or multi-cloud environments who need our highest level of product expertise and technical...
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Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future. They're really passionate about helping their customers get more insight from their data through technology.
In 2015, leadership at Slalom realized that their sales reps were slowed...
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The Doctor is in at Connections! The event, held in Chicago June 12-14, is bringing together thousands of Trailblazers across the digital marketing, commerce, customer service, and healthcare and life sciences industries (HLS). Join thousands of your industry peers for a three-day journey at...
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