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Commerce

Holiday 2019 Retail

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The Dreamforce ‘19 Ultimate Content Guide

Dreamforce 2019

The Ultimate Content Guide

Here's the all the must-see coverage.

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How Enterprises Can Use Headless Commerce to Act Like a Startup

Illustration of Astro for headless commerce

Enterprise Ecommerce

Deploy Headless Commerce

Legacy businesses can be as nimble as a startup.

Learn now

Dec 06, 2019 By Stephanie Lottridge

Dreamforce '19 Insights: Put Your Customer at the Center of Everything You Do

Today’s customer expects consistent, personalized experiences regardless of how they interact with you. As physical and digital worlds continue to blur, brands need to deliver more connected experiences that drive loyalty. Musical instruments company Fender, for example, created a... Read More

Customer Experience, Customer Engagement, Dreamforce, Salesforce Ohana

Dec 06, 2019 By Paul Cordasco

3 Ways Every Marketer Should Think About Their Data

If you suddenly arrive via a time machine from — say 2010 — into a modern discussion of marketing strategy, it might jump out to you that the focal point of the discussion has shifted from the “Big Idea” to “Big Data.” Marketing discussions in 2010 would have, in many cases, spent time uncovering... Read More

Marketing, Marketing Cloud, Marketing Personalization, Data Management

Dec 06, 2019 By Rohit Mehta

Spring ‘20 Sandbox Preview

The Salesforce Spring ‘20 release is approaching and soon you can take advantage of exciting new features and functionality. If you are a sandbox customer, you can get early access to Spring ‘20 to test new customizations and features before your production organization is upgraded. The Sandbox... Read More

IT, Seasonal Release

Dec 05, 2019 By Suha Saya

3 Reasons Why Customer 360 Is a Game-Changer for Small Businesses

Did you know nearly three-quarters of consumers expect companies to understand their needs and expectations? The fact is, only 47% of customers say companies live up to those expectations. As a small business leader with limited budgets and resources, you may feel pressure to keep up. Wondering... Read More

Customer Experience, Startups, Small Business

Dec 05, 2019 By Kelly Miller

How to Start Integrating Adtech and Martech Systems in 3 Steps

Let’s face it: Many marketers are skeptical that advertising technology (adtech) actually integrates with marketing technology (martech). And you’ve got good reasons to be. For so long, adtech and martech have been separated and siloed. This wasn’t a problem, because everything used to be about... Read More

Marketing, Marketing Cloud, Digital Transformation, Omni-channel

Dec 04, 2019 By Anna Rosenman

How a Small Business Jumped Ahead of the Competition With Personalized Digital Experiences

When you visit the website of a major brand you expect a best-in-class digital experience (whether you get it or not is a different story). But what about the experience you get from a small business? Wouldn’t a personalized experience be a delightful surprise? Let’s look at how a small business... Read More

Customer Story, Customer Success, Community Cloud, Small Business, Financial Services

Dec 03, 2019 By Brigitte Donner

Infographic: Dreamforce ‘19 by the Numbers

Well, here we are: a little over a week after Salesforce’s 17th Dreamforce. As a lush green forest burgeoned in downtown San Francisco, over 171,000 people from 120+ countries around the globe came together to have the time of their lives with fellow Trailblazers, learn how to help their customers... Read More

Research, Dreamforce, Events

Dec 03, 2019 By Jon Feldman

How Enterprises Can Use Headless Commerce to Act Like a Startup

You might think startups always have a leg up on enterprises when it comes to innovating quickly and adapting to shifting market conditions. After all, they don’t have fixed overhead and legacy, code-based programs. But I’ll let you in on a secret: An enterprise can be as nimble as a startup (cue... Read More

Commerce, Commerce Cloud, Digital Transformation, Ecommerce

Dec 03, 2019 By Caila Schwartz

Cyber Monday Results: Still the Top U.S. Digital Shopping Day With the Best Deals as Global Revenue Grows to $8B

Cyber Week is officially in the books, and brands and retailers have a lot to be grateful for this year. After a full year of planning, building, and testing, they were rewarded with enthusiastic Cyber Week shoppers. Although this season presented unique challenges, shoppers did not disappoint. So... Read More

Commerce, Retail, Retail Insights, Consumer Goods, Holiday Readiness, Commerce Cloud

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Salesforce.com

Infographic

Dreamforce '19
by the Numbers

Holiday 2019 Retail

Cyber Week Insights

Dreamforce 2019

The Ultimate Content Guide

Enterprise Ecommerce

Deploy Headless Commerce

Dreamforce '19 Insights: Put Your Customer at the Center of Everything You Do

3 Ways Every Marketer Should Think About Their Data

Spring ‘20 Sandbox Preview

3 Reasons Why Customer 360 Is a Game-Changer for Small Businesses

How to Start Integrating Adtech and Martech Systems in 3 Steps

How a Small Business Jumped Ahead of the Competition With Personalized Digital Experiences

Infographic: Dreamforce ‘19 by the Numbers

How Enterprises Can Use Headless Commerce to Act Like a Startup

Cyber Monday Results: Still the Top U.S. Digital Shopping Day With the Best Deals as Global Revenue Grows to $8B

Most Popular Stories

Retail: 2019 Black Friday Results

Dreamforce '19 in Photos

Highlights From the Dreamforce '19 Opening Keynote

Research

Here's how to stay ahead of changing customer expectations

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

Infographic

Dreamforce '19 by the Numbers

Holiday 2019 Retail

Cyber Week Insights

Dreamforce 2019

The Ultimate Content Guide

Enterprise Ecommerce

Deploy Headless Commerce

Most Popular Stories

Retail: 2019 Black Friday Results

Dreamforce '19 in Photos

Highlights From the Dreamforce '19 Opening Keynote

Research

Here's how to stay ahead of changing customer expectations

Americas

Europe, Middle East, and Africa

Asia Pacific

Dreamforce '19
by the Numbers