Lexi Schulz

Senior Product Marketing Manager

My Background

Lexi is a Service Cloud product marketer at Salesforce who specializes GTM strategy for industries. With nearly a decade of B2B and B2C experience, she is passionate about building and growing innovative products that help customers tackle their biggest challenges.

A male customer service representative using headset helps callers.

3 authors

February 19, 2025

Exceptional customer service is crucial for media and entertainment companies to maintain an edge in an increasingly competitive market. Consumer choice is virtually endless, and jumping from provider to provider is easier than…

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