360 PERSPECTIVES

How to Connect Silos
and Put Customers First

Leading Through Change

May 28, 2020 By

How to Use Chatbots to Deal With Surges in Case Volume

Artificial Intelligence, Customer Service, IT, Einstein, Service Cloud, Marketing Automation, Leading Through Change

Dreamforce ‘19 Opening Keynote

Nov 19, 2019 By

Highlights From the Dreamforce ‘19 Opening Keynote: Trailblazers, Together

Salesforce Ohana, Dreamforce, Einstein, Digital Transformation, Platform, Artificial Intelligence