With the new Responsible Creation of Artificial Intelligence module, we aim to empower developers, designers, researchers, writers, product managers to build AI in a responsible and trusted way.

Emerging IT trends are transforming Information Technology. Our survey of enterprise IT leaders around the globe explores their priorities, strategies, and more.

Customers are asking for personalized, relevant experiences, and when retailers listen, it pays off. Here are some recommendations for personalizing the shopping experience using Salesforce.

The Salesforce AI research team is expanding outside of the U.S. to Singapore. Find out why we're excited about this move and what it means for our customers.

Fourth Industrial Revolution technologies has changed the way people receive, interact with, and interpret information. Companies must also adapt to meet and deliver on evolving customer expectations and needs — this is called service on the edge.

We sat down with the Salesforce Einstein team to ask how they are building artificial intelligence (AI) tools that any business can use — ethically. Find out what they have to say about bias in AI.

With employees working across so many tools today, there is no central place to surface insights or embed intelligence. That’s why we’re so excited to bring Einstein Discovery to you, wherever you’re working.

By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.

Discover how AI plays a role in the future of work, jobs and skill set changes, the impact of automation, how to prepare your workforce, and much more.

Advances in deep learning are starting to impact AI in ways that will help society and business tackle a wider set of general problems. Discover more about the future of AI and what companies need to know to benefit from this impact.