Automation

Join us at Mobile World Congress in Barcelona, and learn how communications service providers can become more efficient while growing customer relationships.

Automation is playing a bigger role in the media and entertainment industry’s drive to boost productivity. New research from Salesforce and Omdia explores how automation can help you engage with customers and make your teams more efficient.

In times of change, 88% of customers believe trust becomes more important. Here's how you can adapt in ways that keep them at the center of everything you do.

Intelligent automation could be as transformative as cloud computing, and is already helping companies cut costs. We explain what it is and how your business can benefit.

When you can't find the talent you need, how do you stay competitive? Automation can help — not by replacing people, but by upping your existing team's productivity.

Some managers are using AI interviews to pre-screen job candidates, saying the technology helps eliminate bias and leads to a fairer hiring process.

Learn how you can unlock real-time data across any modern or legacy system to raise the bar for automation at your company and elevate customer and employee experiences.

Sharing data across the supply chain can help you save money and make your organization run more efficiently. Here's how to get a clearer picture of your data and use tools like automation to help you better manage your supply chain.

Use these three sales automation tricks to free your reps from time-sucking manual work.

We surveyed 6,000 global leaders to find out how new technologies and expectations are changing the way businesses build relationships with customers. Here are the key findings and tips for success from our newest State of Marketing report.