4 Ways Large Language Models Help You Do More With Customer Data
Generative AI can help businesses run more efficiently and better connect with customers. Learn more about large language models, the technology that powers it all.
How to Empower a Small Business to Co-Design Their Salesforce
Understanding the needs of end users and including them in the design process builds trust. Here's how one CEO learned to love Salesforce.
What Do Customers Want Most From Their Financial Institutions? We Asked Them
We asked thousands of consumers around the globe what they wanted from their financial services institutions. Their response? Personalized care and simple digital services.
3 Ways Media Companies Can Use AI to Find New Revenue
See how AI can help you tap into more revenue streams, allowing you to do more as money from advertising fluctuates.
5 Questions About AI Your Business Should Ask Before Diving In
As it informs more business decisions and transforms your relationships with customers, leaders must understand its potential, its use cases, and its risks. Start by asking the right questions.
Salesforce Supports Regulation Advancing Trust and Innovation
Salesforce supports AI regulation that differentiates contexts and uses of the technology and ensures the protection of individuals and encourages innovation.
5 Tips for Building Automation Into Your Business
Enterprise automation doesn’t have to be complicated. With these tips, you can improve productivity — and ultimately make employees happier.
61% of Workers Embrace Generative AI, But Lack Trusted Data and Security Skills
An ongoing research study of over 4,000 full-time employees uncovers that 73% of employees believe generative AI introduces new security risks.
Unleashing an AI Revolution – Inside Our Decade-Long Journey
AI may be all the rage today, but we've been at this for a while. Learn about our decade-long pursuit of AI innovations, from predictive AI to generative AI for CRM.