Customer 360

Answer these three questions to help guide your organization’s digital response to customer service, communications, team unity, and more.

Energy and utility providers can meet changing customer demands by streamlining and upgrading technology. What’s more, it can be done in record time.

See how adidas uses personalized email marketing to help millions of global customers receive content and offers that match their interests.

You don’t need your own sales team, but you do need more than just technology. Bonus: the difference between Customer 360 and Digital 360 explained.

Unique customer-centric content, flexible online retail, and personalized marketing messages quickly paid off for this audio brand during COVID.

Create the personal and informed customer experiences across marketing, sales, and service that shoppers have come to expect.

Read the latest research from IDC and Salesforce.

Today’s customer expects your business to deliver connected experiences across channels and departments — and you want to meet their expectations. Learn how.

Salesforce is building an enterprise-grade Customer Data Platform (CDP) to reinforce the single view of the customer and to make that view available for analysis.