AI Trends from 700+ Business Leaders Reveal Global Keys to Success
Despite the ever-growing buzz of use cases, there are three foundations to stay grounded in when perfecting your AI-powered CRM.
What Does Salesforce Do?
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
Data + AI + CRM Trailhead Quests
These quests will cover what you need to know to personalize every customer interaction with Einstein, Data Cloud, and Customer 360, the #1 CRM.
How to Drive AI and Data Success with Salesforce Certifications
Earn the Salesforce AI Associate Certification and Salesforce Data Cloud Consultant Certification
3 Reasons Why Customer 360 Is a Game-Changer for Small Businesses
Here's why Salesforce Customer 360 can help businesses of all sizes exceed customer expectations and drive results.
This Will Make or Break Your Generative AI Initiatives
The AI revolution is actually a data revolution. To succeed, AI should be fed accurate, updated, complete data. You can take these steps now to get your data house in order.
Integration, Automation, AI: MuleSoft at Dreamforce 2023
It’s almost time for Dreamforce! Learn about can’t-miss MuleSoft sessions, opportunities to connect, and all the fun in between.
Salesforce-MuleSoft Integration: 9 Tips to Remember
Understand Salesforce-MuleSoft integration by learning how MuleSoft unleashes the power of Salesforce’s Customer 360 by unlocking, unifying, and securing data.
MuleSoft RPA: Automate Repetitive Processes for Every Team
MuleSoft RPA, or robotic process automation, helps automate processes for every team at your business.
What Is a Unified Customer Profile?
When companies don’t have a single record of customer activity, interactions are impersonal, disjointed, outdated and, often, just plain annoying. Here's how to avoid that.