Designing bots to have 'personalities' may affect the quality of your customer service. Consider these best practices.
‘Jobs to be Done’ is used for product innovation, but it can guide your company to provide better customer service to your teams.
A global product policy helps you do business responsibly in an increasingly connected world and builds trust for your products.
About 350 million people globally experience color blindness. Using the right color palette makes maps more accessible.
Doing your research to understand a prospect's business and pain points can help you deliver a strong vision for the future.
Psychology informs how designers shape products and experiences for you.
Strategy design combines user experience knowledge and business thinking to drive human-centered innovation.
Small changes to image size, color, type, and code can lead to big impacts for sustainability.
Salesforce’s Design team has developed a philosophy that centers relationships as the building blocks of business and social value. Here’s why we think it works.
Learn how Trailblazer Angela Conway used her passion for human-centered design to guide her career journey and land her ideal Salesforce Designer role.