How Healthcare Technology Investments Can Help Transition Into the Next Normal and Beyond
Public health agencies and healthcare providers can repurpose the healthcare technology developed during the pandemic to streamline their processes and workflows.
What Is Blockchain Technology?
Get the Salesforce perspective on blockchain technology — it's set to alter how we share, authenticate, and transmit information.
How One Simple App Brings Lifesaving Care To Rural Communities Worldwide
Learn how an offline-first app reaches people without reliable internet — and what it could mean for your next innovative idea in app development.
Medical AI Tailors Treatments for the 1/8 of US Women Who Get Breast Cancer Diagnoses
Imagine being a doctor with a precocious resident permanently by your side, helping you to identify the best treatment path for your patients. That reality may close at hand.
How Lyft Used an Account-Based Marketing Strategy To Help Essential Workers
Lyft’s account-based marketing (ABM) strategy helped them pivot their business to support essential workers.
Providing Hope in the Form of a Chatbot
AdventHealth, a Salesforce customer, needed to find digital tools to provide the same level of whole-person care and connection as its in-person health system.
A 459% Return on Investment in 3 Months? See How This Healthcare Provider Did It While Improving the Patient Experience
After a technology upgrade, MIMIT Health saw a 30% increase in efficiency and patient satisfaction.
How a Toronto Hospital Launched a COVID-19 Assessment Solution in 4 Days
Women’s College Hospital (WCH), Toronto, is normally outpatient only, but the hospital transformed its facility to accommodate patients infected with COVID-19 and opened a COVID-19 Assessment Centre for diagnostic testing.
Beyond Telehealth: How To Create a Seamless Virtual Healthcare Experience
Supporting a virtual healthcare ecosystem can regularly engage patients, mitigate risks, and deliver better overall outcomes.
Customer Service Is About People, Even When It’s Powered by Technology
This company relies on Service Cloud Voice to scale their customer service and support employees.