Marketing Cloud, Trailhead...
Research
Recent Stories - Page 2

3 Ingredients Accelerating Digital Transformation in 2021
Read the latest research from IDC and Salesforce.

Your Sales Reps Aren’t Selling Two-Thirds of the Time, Here’s What’s Holding Them Back
Artificial intelligence tools and automation can help your team reclaim their time and get back to what they do best.

Why Customer Engagement Will Never Be the Same, According To 15,600 of Them
Eighty-two percent of customers agree a company’s trustworthiness matters more than it did a year ago. (And other research findings.)

Insights To Set a Small- or Medium-Sized Business up for Growth, Even During a Pandemic
Our latest research shows there's optimism about the future.

5 Ways IT Leaders Can Reimagine Employee Experience
It's time to prioritize employee experience, reimagine the workplace, and enable everyone to work from anywhere.

New Research: Small Businesses Lean Into Tech, Social Justice, and Customers During COVID-19 Pandemic
The fourth edition of the “Small and Medium Business Trends Report” analyzes the responses of more than 2,300 small and medium business owners and leaders.

4 Sales Trends Changing the Way You Work in 2020
We captured insights from nearly 6,000 global sales professionals to help you speed up revenue growth.

Shopping Index: Q2 Marks the Most Intentional Shoppers on Record
Unprecedented demand online, even greater than a typical holiday season, sustained throughout Q2 with record traffic, conversion, and spend.

New Data Says Consumers Are Eager To Support Small Businesses, Here’s How To Prepare
Salesforce Research finds consumers want small businesses to succeed during the pandemic. Here's what they need to keep buying.

What Does Salesforce Do?
Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.