89% Of Your Employees Could Benefit With This One Change
Employers must deliver a great experience for employees — or risk losing them. This is especially true during “The Great Resignation,” but automation can help.
Insurance Technology Is Changing the Industry — Here’s How
Discover the latest insurance technology trends that help carriers deliver a better customer experience, from distribution to underwriting.
Invest in Customer Service Agents for Business Growth (and Beat The Great Resignation)
Customer service agents are the frontline employees shaping customer perceptions of your brand – and an afterthought for many executives. Why don’t organizations understand their value?
How Gen Z’s Preferences Can Increase Citizen Engagement in the Public Sector
Amidst all the pandemic disruption, 52% of Gen Z didn't believe the government had the necessary tools to help them.
How Business Leaders Can Move Forward With Certainty as Omicron Worries Mount
Salesforce’s scenario planners have developed six no-regret growth strategies to prepare corporations for growth despite an unpredictable future.
3 Revealing Stats From Our Digital Trends Report
Digital channels are driving more revenue, customers want more transparency, and jobs are becoming more tech-driven.
What Does Small Business Success Mean in 2022 and Beyond? 2500+ Leaders Reveal Insights
Businesses made a lot of changes during the pandemic, and 79% of them believe the changes they made this past year to business operations will continue to benefit them in the long term.
Max Out Your CRM: State of CRM Research Has 8 Tips and Insights To Help
Read critical insight about the state of CRM technology – what’s working, what’s not – from a research survey of nearly 800 executives and 1500 employees in 15 countries.
97% of IT Leaders Agree on One Important Thing — Are You With Them?
Drive digital transformation by investing in the best asset at your company: your people.
Entrepreneurs Started Businesses in Record Numbers During the Pandemic
Economists speculate a combination of accessible technologies, home confinement, and yes, spare time, may have been the catalyst.