Research

Unprecedented demand online, even greater than a typical holiday season, sustained throughout Q2 with record traffic, conversion, and spend.

Salesforce Research finds consumers want small businesses to succeed during the pandemic. Here's what they need to keep buying.

Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.

Nearly 7,000 marketing leaders across the globe share their insights.

Employers may not know how to best engage and support their new work from home employees. So, we surveyed thousands of remote workers around the globe on their experience and offer tips.

Brands and retailers offering buy online pick up in-store (BOPIS) achieved some of the greatest revenue gains amidst the COVID-19 pandemic. See the data.

All aspects of the global economy are upended, so it is necessary to benchmark metrics against your industry peers today, in real-time if possible.

Retail is being impacted dramatically around the globe — read our detailed analysis regarding digital commerce in Q1 2020.

In Salesforce’s survey, The Connected Shoppers Report, we asked 10,000 global shoppers about where, how, and why they like to shop. Here are some brick-and-mortar-related findings.

Armed with data, all marketers are expected to operationalize growth objectives and prove the value of every marketing investment. Here's how to do that.