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Salesforce for Healthcare
Agents that reconnect people to health
Orchestrate trusted health experiences and eliminate friction with AI agents embedded into your teams and workflows. Free care teams to focus on what matters while running operations on a compliant, extensible platform.
See how healthcare leaders drive engagement and improve efficiency with Salesforce
Your path to becoming an Agentic Enterprise in healthcare starts here
System of engagement
Engage across the ecosystem
Power health workflows from one interface where care teams can take action across every system.
System of insight
Turn health insights into decisions
Transform clinical and operational data into understanding and action across agents and teams.
System of agency
Deploy enterprise health agents
Build, deploy and govern agents that serve patients, members, and providers with built-in guardrails.
System of work
Activate agentic workflows
Scale high-value operations with AI-first industry apps — from patient access to prior authorization.
System of context
Unify your health data
Turn fragmented data into trusted context to create more complete patient, member, provider profiles.
Deliver healthy outcomes with our purpose-built healthcare solution
Health Cloud
Health Cloud
It starts with our purpose-built health product to help accelerate adoption and impact.
Agentforce
Agentforce for Healthcare
Harness AI agent-powered healthcare engagement.
Healthcare organizations achieve remarkable results with Salesforce
30
%
greater patient volume*
Reach more patients with AI-powered outreach.
95
%
achieved positive ROI*
Build a healtheir business with Agentforce solutions.
34
%
increased member satisfaction*
Deliver always-on, proactive digital health experiences.
*Salesforce 2025 Customer Success Metrics, Base: Providers, Payers
Connect the health experience and deliver value across the ecosystem
Providers
Deliver more efficient care and improve outcomes when you connect clinical data, social determinants, preferences, and more.
Payers
Lower costs when you automate health business workflows. Streamline the member journey from enrollment to service to care management and beyond.
Public Sector Health
Complete case worklists and collaborate across teams with a centralized platform and advanced triage. A unified view enables you to better engage with your beneficiaries, patients, and residents.
Global analysts recognize Salesforce as a leader
With Agentforce, we can support patients 24/7 with tasks like navigating facilities and finding healthcare providers based on their preferences. This frees up our human agents allowing them to focus on more complex issues.
Jeff GautneySVP & CIO, Rush
Keep up with the latest healthcare trends, insights, and conversations
Report
Third Edition: Connected Health Consumer Report
Find out what patients want from AI-powered healthcare, and how to earn their trust.
Guide
The Agentforce Guide for Healthcare & Life Sciences
Understand the platforms powering the next era of connected, intelligent healthcare.
Guide
Everything You Need to Know About Healthcare Technology Platforms
Understand the platforms powering the next era of connected, intelligent healthcare.
Report
AI That Works With You: Enabling Smarter, Scalable Healthcare With Agentic AI
See how agentic AI augments healthcare teams to deliver smarter, more scalable care.
Explore what's next at Dreamforce
Register 3+ and get $999 USD passes for your team.
Ready to take the next step with the #1 Agentic CRM?
Start your trial.
Try Health Cloud free for 30 days. No credit card. No installations.
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Salesforce for Healthcare FAQ
Health Cloud is the AI-first platform for healthcare providers, payers, and public health agencies, built on Salesforce's deeply unified platform with healthcare-specific data models, workflows, and compliance to power pre-built AI agents.
Health Cloud complements your EHR rather than replacing it. With built-in FHIR R4, HL7, and bi-directional EHR integration via MuleSoft Direct for Health, it unlocks clinical data to power AI agents and deliver personalized care experiences across clinical, claims, and engagement history.
There are a variety of ways to customize Health Cloud and we work with you to build a complete solution that addresses all your business needs. Plus, we ensure a level of scalability that promotes continued innovation.
Health Cloud helps you lower costs, drive whole-person engagement with integrated data, connect teams, and optimize interactions in real time from anywhere. It also improves productivity with curated automation and actionable insights.
Our partner ecosystem provides unique solutions for healthcare. ISV partners extend and complement Agentforce 360 for Health. The AppExchange Healthcare and Life Sciences Collection features partner apps and experts that help companies use real-time patient and provider data better.
