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Dan Helfrich of Deloitte
Deloitte Consulting CEO Dan Helfrich speaks about sports metaphors and captains vs. coaches.
Digital Transformation

How a Sports Team Mentality Drives Deloitte Leadership

Deloitte Consulting CEO Dan Helfrich speaks with Monica Langley of Salesforce about sports metaphors, captains vs. coaches, and why horseshoes are greater than circles.

Monica Langley, executive vice president of Global Strategic Affairs at Salesforce, gets into the nitty gritty of sports metaphors, captains versus coaches, and why horseshoes are greater than circles with Deloitte Consulting’s Chairman and CEO Dan Helfrich. When they sat down for a long conversation in Fall, 2020, 99% of Deloitte Consulting’s team of 50,000+ were working from home. Helfrich shares many details about how technology and digital transformation are playing center field with Deloitte leadership.

The opportunities unlocked by thoughtfully transforming digitally, by aggressively moving to the Cloud, are endless. …Those companies who leaned into digital in an all-encompassing way are right now the winners, and they will continue to be the winners going forward.

Dan Helfrich, Chairman and CEO, Deloitte Consulting

Top quotes from Deloitte Consulting Chairman and CEO Dan Helfrich

Innovation can’t happen without inclusion

I can’t come up with a single instance in my career where a breakthrough idea was the domain of a single individual. Now, was the spark of an idea from an individual? Absolutely. But to go from a spark to an idea you can put into action; that’s where inclusion matters. That’s where testing and pushing and prodding with a diverse group of people generates the most impact.

Impact Day is every day with Philanthropy Cloud

Impact Day is when 100,000 of us serve the community, and it has been an institution at Deloitte for more than 20 years. We weren’t able to do that this year (due to COVID-19), and Philanthropy Cloud helped us to better connect our employees and their disparate interests with a wide variety of nonprofits who need skill-based services or resources. We’ve seen an uptick in volunteer activity, and we have better data. It’s been a huge win.

Unlock opportunities with digital transformation

If you’re not all in right now, you’re behind. The opportunities unlocked by thoughtfully transforming digitally, by aggressively moving to the Cloud, are endless. The first era of digital transformation focused on, “How do I digitally transform how I run my business?” But we’re most excited about the transformation opportunities in the way companies interact with their customers, governments interact with their citizens, etc. Those companies who leaned into digital in an all-encompassing way are right now the winners, and they will continue to be the winners going forward.

Watch the whole conversation

Deloitte Consulting is the Official Professional Services Provider of the LA28 Olympic and Paralympic Games.

This piece has been edited since it was first published on September 28, 2020.


Karen Solomon is the senior editor for the Salesforce Blog, where she brings a wealth of experience as a writer, content strategist, and storyteller. In addition to writing four cookbooks and a travel book, she’s worked for Bank of America, Autodesk, Williams-Sonoma, Donnelly Marketing, and Under Armour. She’s also authored numerous feature stories for national press.

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