360 PERSPECTIVES

How to Connect Silos
and Put Customers First

 

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Field service dispatch

Jan 29, 2020 By

The Key to Maximizing ROI in Field Service: Optimal Workforce Field Scheduling and Dispatch

Digital Transformation, Customer Service, Service Cloud, Customer Experience, Mobile, Service

4 Ways to Drive Customer Engagement With Connected Field Service

Jan 21, 2020 By

4 Ways to Drive Customer Engagement With Connected Field Service

Customer Service, Customer Experience, Digital Transformation, Service, Service Cloud

How Great Order Management Is Driving the Next Generation of Omni-Channel Retail

Jan 08, 2020 By

How Great Order Management Is Driving the Next Generation of Omni-Channel Retail

Commerce, Commerce Cloud, Customer Experience, Digital Transformation, Retail

Introducing 360 Perspectives

Jan 07, 2020 By

Introducing 360 Perspectives, a Series on How to Connect Silos and Put the Customer at the Center of Your Business

Salesforce Ohana, Digital Transformation, Customer Experience, 360 Perspectives